Customer Care Executive

4 days ago

Vashi Navi Mumbai Maharashtra, India 360 consultancy Full time

Job Title: Executive

Location: Vashi, Navi Mumbai near station

**Job Description**:
We are seeking energetic and dynamic individuals to join our Operations team. As an Executive, you will be responsible for reaching out to potential customers, introducing our products/services, and generating leads. This role requires good communication skills, a positive attitude, and the ability to work in a fast-paced environment.

**Responsibilities**:
Conduct inbound and outbound calls to potential customers from provided leads.

Introduce and explain our products/services to prospects.

Gather and document customer information accurately.

Answer incoming calls from customers and address their inquiries.

Achieve daily/weekly/monthly targets for lead generation and sales.

Maintain a high level of professionalism and customer service.

Eligibility Criteria:
Age group between 18-32 years

Excellent verbal communication skills.

Strong interpersonal and persuasive skills.

Previous experience in telemarketing or customer service is a plus.

Ability to work independently and as part of a team.

Basic computer skills

Goal-oriented and self-motivated.

Qualifications:
High school diploma or equivalent.

Proven experience in telemarketing or a related field is advantageous.

Additional Information:
Six days working with a Rotational week off.

No night shifts

Working days:

- 6 days (Rotational week off)

OK with Inbound & Outbound calling (6 hrs. calling compulsory),

Should be flexible for any profile and have above average communication skills

Should not have any employment gap /graduate fresher's can be considered.

Undergraduate with at least 6 months of experience is ok.

We do not provide any incentives

Should have a clear employment history with experience letters, salary slips and reporting managers details.

Post graduates are not required.

Should be stable in his last job at-least 1 year.

**Job Types**: Full-time, Permanent, Fresher

**Salary**: ₹15,000.00 - ₹24,000.00 per month

Schedule:

- Day shift
- Fixed shift
- Morning shift

**Education**:

- Higher Secondary(12th Pass) (required)

**Experience**:

- Technical support: 1 year (preferred)
- total work: 1 year (required)
- Customer service: 1 year (required)

**Language**:

- Hindi (preferred)
- English (required)

Ability to Commute:

- Vashi, Navi Mumbai, Maharashtra (required)

Ability to Relocate:

- Vashi, Navi Mumbai, Maharashtra: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**
+91 9152617250

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