Tele Calling Executive

1 day ago

Vijay Nagar Indore Madhya Pradesh, India knowza Marketing Full time

Telecalling Executive - SBI Credit Card

Job Summary:
We are seeking a highly motivated and results-driven Telecalling Executive to join our team. As a Telecalling Executive, you will be responsible for promoting SBI Credit Cards to existing and potential customers through outbound calls. Your goal will be to achieve sales targets while providing excellent customer service.

Key Responsibilities:
1. Make outbound calls: Contact existing and potential customers to promote SBI Credit Cards and related services.

3. Provide product information: Educate customers about the features, benefits, and advantages of SBI Credit Cards.

4. Handle customer queries: Respond to customer inquiries, resolve concerns, and provide timely solutions.

5. Update customer records: Maintain accurate records of customer interactions, including call logs, sales data, and customer feedback.

6. Collaborate with team members: Share best practices, provide support, and contribute to team goals.

7. Stay updated on product knowledge: Participate in training sessions, product updates, and marketing campaigns to stay informed about SBI Credit Cards.

Skills and Qualifications:
1. Graduation: Bachelor's degree in any discipline.

2. Communication skills: Excellent verbal and written communication skills.

3. Sales and marketing skills: Proven sales and marketing skills, with a strong ability to persuade and influence customers.

4. Customer service skills: Ability to provide exceptional customer service, handle customer complaints, and resolve issues promptly.

5. Time management and organization: Ability to manage time effectively, prioritize tasks, and meet deadlines.

7. Flexibility and adaptability: Ability to work in a fast-paced environment, adapt to changing situations, and prioritize multiple tasks.

Working Conditions:
1. Work environment: Telecalling Executive will work in a call center environment, making outbound calls to customers.

2. Working hours: Standard working hours, with flexibility to work overtime during peak periods.

3. Shifts: Rotating shifts, including morning, afternoon, and evening shifts.

Salary and Benefits:
1. Salary: Competitive salary, with incentives and bonuses based on performance.

2. Benefits: Comprehensive benefits package, including health insurance, paid time off, and retirement savings plan.

**Job Types**: Full-time, Part-time, Permanent, Fresher

Pay: From ₹10,000.00 per month

Schedule:

- Day shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Sales: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

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