Client Coordinator

2 weeks ago

Bengaluru Karnataka, India Ultratech Networks Pvt. Ltd. Full time

We are looking for a technically savvy Client Coordinator who possesses a strong drive for results. Duties for the Client Coordinator will include a broad range of tasks such as maintaining ongoing customer relationships and networking, implementing success programs, contributing to sales, onboarding and training clients, and minimizing churn. You should also be able to provide insights on client-to-business interactions, improve customer experience through product support, and handle customer complaints and requests.

**Roles & Responsibilities**:

- Develop and manage client portfolios.
- Manage Social Media Profiles
- Sustain business growth and profitability by maximizing value.
- Analyze customer data to improve customer experience.
- Hold product demonstrations for customers.
- Improve onboarding processes.
- Evaluate and improve tutorials and other communication infrastructure.
- Mediate between clients and the organization.
- Handle and resolve customer requests and complaints.
- Minimize customer churn.
- Aid in product design and product development.
- Sales AdministrationSend Quote
- Prepare invoices

**Client Coordinator Requirements**:

- Communications or Marketing Degree.
- Highly organized and able to multitask.
- Self-driven and proactive nature.
- Excellent communication and interpersonal skills.
- Demonstrate leadership qualities.
- High computer literacy and ability to learn new software.
- Knowledge of customer success processes.
- Experience in document creation.
- Patient and active listener.
- Passion for service.

Languages Known:

- English
- Kannada
- Hindi

**Salary**: ₹15,000.00 - ₹18,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)

**Language**:

- English - Kannada - Hindi (required)

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