Customer Relationship Executive

2 weeks ago


Kasba Kolkata West Bengal, India BALAJI FURNITECH Full time

Maintaining good relationship with customers
- Record all customer complaints / issues received and resolved it
- Maintain and update the database with information on the nature of queries and status of resolution
- Coordinate and follow-up with other internal departments
- Provide quality service to the customer by responding to their requests promptly, efficiently and courteously. Responsible for daily administration
- Prepare reports on daily basis.
- must have good command in all three languages (english,hindi,bengali)
- should have computer basic knowledge in excel and word.

Pay: ₹9,100.96 - ₹16,521.11 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Yearly bonus

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person

**Speak with the employer**
+91 9830999991



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