Front Office Receptionist
1 week ago
Job Summary:
Key Responsibilities:
2. Customer Service: Greet guests, respond to queries, and provide information about spa services and packages.
3. Payment Processing: Manage payment transactions, handle billing, and process refunds (if applicable).
4. Guest Relations: Ensure guest satisfaction, address concerns, and resolve issues promptly.
5. Administrative Tasks: Maintain accurate records, update booking systems, and perform other administrative duties as required.
6. Collaboration: Work closely with spa therapists, management, and other teams to ensure smooth operations.
**Requirements**:
1. Excellent communication and interpersonal skills
2. Ability to work in a fast-paced environment
3. Basic knowledge of spa services and packages (training will be provided)
4. Proficiency in using spa management software and Microsoft Office
5. Friendly, approachable, and customer-focused demeanor
**Benefits**:
1. Competitive salary and benefits package
2. Opportunities for professional growth and development
3. Collaborative and supportive work environment
If you're passionate about delivering exceptional customer service and have a warm, welcoming demeanor, we'd love to hear from you
Pay: ₹15,000.00 - ₹20,000.00 per month
Schedule:
- Day shift
- Rotational shift
Supplemental Pay:
- Commission pay
Work Location: In person
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