Front Office Receptionist

7 days ago

T Nagar Chennai Tamil Nadu, India mazaya spa Full time

Job Summary:
Key Responsibilities:
2. Customer Service: Greet guests, respond to queries, and provide information about spa services and packages.

3. Payment Processing: Manage payment transactions, handle billing, and process refunds (if applicable).

4. Guest Relations: Ensure guest satisfaction, address concerns, and resolve issues promptly.

5. Administrative Tasks: Maintain accurate records, update booking systems, and perform other administrative duties as required.

6. Collaboration: Work closely with spa therapists, management, and other teams to ensure smooth operations.

**Requirements**:
1. Excellent communication and interpersonal skills

2. Ability to work in a fast-paced environment

3. Basic knowledge of spa services and packages (training will be provided)

4. Proficiency in using spa management software and Microsoft Office

5. Friendly, approachable, and customer-focused demeanor

**Benefits**:
1. Competitive salary and benefits package

2. Opportunities for professional growth and development

3. Collaborative and supportive work environment

If you're passionate about delivering exceptional customer service and have a warm, welcoming demeanor, we'd love to hear from you

Pay: ₹15,000.00 - ₹20,000.00 per month

Schedule:

- Day shift
- Rotational shift

Supplemental Pay:

- Commission pay

Work Location: In person

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