Telecaller / Telesales

1 week ago

Bengaluru Karnataka, India EDHR pvt.ltd Full time

Telecallers or Telesales representatives are responsible for selling products or services over the phone. They play a pivotal role in generating sales and building customer relationships.

Key Responsibilities:

- **Outbound Calls**: Making cold calls to potential customers and introducing them to the company's products or services.
- **Inbound Calls**: Handling incoming calls from customers, addressing their queries, and providing assistance.
- **Sales Target**: Achieving sales targets and contributing to the overall sales goals of the company.
- **Customer Relationships**: Building and maintaining strong relationships with customers to ensure repeat business and customer loyalty.
- **Product Knowledge**: Keeping up-to-date with product information and promotions to effectively communicate with customers.
- **Follow-up**: Following up with potential customers who expressed interest but did not make a purchase.

**Required Skills**:

- Strong communication and persuasive skills
- Patience and ability to handle rejection
- Good listening and problem-solving abilities
- Proficiency in using CRM software
- Basic computer skills
- Ability to work under pressure and meet targets

Typical Career Path:
Starting as a Telecaller or Telesales representative can open doors to roles such as Sales Executive, Sales Manager, or even more advanced positions in marketing and business development.

Pay: ₹15,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Technical support: 1 year (required)
- tele sales: 1 year (required)
- total work: 1 year (required)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

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