
Customer Relationship Executive
4 days ago
Looking for Immediate Joiners (For Females only)
**Urgent Opening for the role of Customer Relationship Manager**
**About the Company: Kaligodam** is a very trusted brand known for its excellence in traditional Mithai and Namkeen all over in West Bengal & Eastern India. With a chain of multiple outlets and the head office located in **Barabazar**, the company is taking the market like storm. Consistently growing, the company is looking to expand its team size.
As a Customer Relationship Manager, the job will be to work from the office, talk to our customers on the phone and help them with their questions or concerns.
Job Responsibilities:
- Build and maintain profitable relationships with key customers
- Resolve customer complaints quickly and efficiently
- Keep customers updated on the latest products in order to increase sales
- Understand key customer individual needs and address these
- Follow up for Orders through the predefined Order to Delivery systems
Key Skills:
- Graduate required
- Should be soft-spoken
- Excellent interpersonal and communication skills (Hindi/English)
- Maintain a positive attitude focused with customer satisfaction
**Job Type**:Full-time
**Salary**:₹ 12,000- ₹ 14,000 per month
Perks & Benefits:
- Yearly bonus
**Ability to commute/relocate**:Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (preferred)
**Experience**:Minimum 1 years of work experience as a Customer Relationship Manager (required)
Pay: ₹12,000.00 - ₹14,000.00 per month
**Benefits**:
- Cell phone reimbursement
Schedule:
- Day shift
Ability to commute/relocate:
- Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- Customer Handling: 1 year (preferred)
**Language**:
- Hindi (required)
Work Location: In person
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