Workday Admin

5 days ago

Hyderabad, India UST Full time

UST is seeking a Workday Administrator ,who will be the technical lead for day-to-day operations of the Workday platform. This position will serve in the capacity of an administrator for Workday and will have responsibility to recommend and implement business processes, reporting, dashboards, integrations, feeds, and configuration that enable Workday to drive business alignment and maximize organizational and business performance. The Workday Administrator will serve at the technical process owner for the HR System of Record, Workday. Partnering with the HR functional leaders, you will identify requirements and make system changes to support business goals. You will manage projects system changes, enhancement requests, and support all HR Functional aspects of Workday.

**PRIMARY DUTIES AND RESPONSIBILITES**
- Provides Leading Workdays technology implementations and upgrades by effectively partnering with colleagues in HR, Finance, IT, vendors throughout the lifecycle of a release or project
- Supporting resolution of issues escalated; managing incidents, tracking ticket status and partnering with teams to resolve
- Collaborating with project resources in all aspects of system testing including development of test strategy documentation, creating test scripts, coordinate testing resources, compile test completion metrics, and test script execution - Driving the execution of Workday configuration and Reporting
- Assisting with prioritization of enhancements and overall stabilization efforts
- Partnering with the business users to recommend supplemental solutions leveraging Workday. Enhancing Workday BP’s to support ongoing business process changes
- Primary point of contact for customers to research, troubleshoot and resolve integration and production issues in a timely manner.
- Effectively prioritizes and escalates customer issues as required.
- Supports the change order process through providing estimates on effort, defining requirements, designing and developing the solution using the Workday Integration tools Core Connectors, EIBs, Workday Studio, etc.
- Supports end users with ad hoc or nonstandard batch uploads, creating complex reports and resolving issues with existing reports.
- Maintains integration related requirements and technical documentation.
- Monitor and triage integrations (Core Connectors, EIBs, Workday Studio, etc.) with up/down stream systems

**SKILLS AND QUALIFICATION**
- Bachelor’s degree in human resources, business, or relevant benefits work experience required.
- A minimum of two years of customer service or call center experience.
- Experience with Microsoft Office (Excel, Word)
- ADP, Workday or other HRMS experience
- Strong oral and written communication skills
- Able to prioritize, organize, and pay close attention to detail
- Ability to effectively manage and prioritize multiple tasks.
- Proficient in operating general office equipment: multi-line phone, fax machine, scanner, and copier"

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