Telecaller Collection Executive

4 days ago


Gurugram Haryana, India STFT Finance Full time

Make outbound calls to customers for EMI payment reminders and follow-ups.
- Explain loan repayment terms and resolve customer queries related to EMIs.
- Maintain accurate records of calls, payment commitments, and follow-up actions.
- Escalate unresolved cases to the appropriate department.
- Meet daily, weekly, and monthly collection targets.
- Adhere to company policies and compliance guidelines during customer interactions.



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