Telecalling

3 hours ago


Powai Mumbai Maharashtra, India SaffronBizz Solutions LLP Full time

Greetings

We have an excellent opportunity for a Telecalling profile for well-known company

Location - Powai

Exp - 1+ Years into Telesales/Telecalling/Telemarketing

Qualification: Graduate or Undergraduate

Role
- a.) Making Outbound calls to customers from Database provided.

b.) Clarifications & queries on Products and Services to be provided to customers, in consultation with Reporting Manager

c.) Responding to customers with proposals and follow-ups within the defined TATs.

d.) Fix up meetings of Sales executives with the Customer

e.) Accurate data capture of the customer, with status of the call

f.) Accurate and complete data capture of the customer issues / complaints in the relative formats.

g.) Attempting to delight the customer by striking a relationship and fulfilling needs.

h.) Deliver service quality in order to achieve Quality benchmarks defined from time to time.

i.) Maintenance of records / record keeping.

j.) Keep self updated on the product/ process knowledge as per the training imparted by the Training / Supervisors/ Quality.

**Salary**: ₹20,000.00 - ₹25,000.00 per month

Schedule:

- Day shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Telecalling: 1 year (required)

**Language**:

- Hindi (required)
- English (required)

**Speak with the employer**
+91 9834796232


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