Service Coordinator

5 days ago

Coimbatore, India FIVE FINGERS EXPORTS Full time

**Service Coordinator Job Overview**:
As a Service Coordinator, you will work with clients to provide quality service and to ensure clients get the services they need. There is a heavy customer service basis, as the Service Coordinator is often the initial contact, so having good people skills is a must. You will also need to build strong relationships with our partners and service providers to ensure clients receive the best care possible.

A high school diploma is required for this position. Service coordinator needs to have good communication and problem-solving skills. Building partnerships and good relationships with service providers and clients is a must to be successful in this role.

**Service Coordinator Job Description**:

- Assess the service needs of clients and connect them with the correct solution.
- Create and maintain a directory of service engineers and resources.
- Create and maintain a database of clients and client needs
- Assess client issues and provide recommendations to fix problems
- Ensure each client is given the necessary services and follow up to fill ongoing service needs
- Maintain good relationships with service providers and clients to keep customer base

**Qualifications for Service Coordinator**:

- 1-3 years of industry experience or a related customer service experience required
- Previous administrative experience preferred
- Proficient skills in Microsoft Office, including Microsoft Word and Microsoft Excel
- Excellent customer service and problem-solving skills
- High quality organizational skills
- The ability to work well under deadlines and to multitask
- The ability to build relationships and coalitions within the community
- Excellent verbal and written communication skills
- Shall have language fluency with English, Hindi, Tamil
- Excellent critical thinking and problem-solving skills

**Salary**: ₹18,000.00 - ₹25,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Coimbatore, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)

**Speak with the employer**
+91 9655233755

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