Sales Cordinator

7 days ago

Bengaluru Karnataka, India ZealCross Private Limited Full time

**Role Overview**

As a **Hospital Discharge Sales & Coordination Executive**, you will be the on-ground face of Aldun at partner hospitals. Your primary responsibility is to ensure timely and smooth discharge for insurance patients by coordinating with hospital staff, patients, families. You’ll also play a key role in nurturing hospital relationships and ensuring high service standards that align with Aldun’s premium patient experience.

**Key Responsibilities**
- Act as the main point of contact for insurance patient discharge at the hospital.
- Proactively manage and reduce patient wait times during discharge.
- Build and maintain strong relationships with hospital administration and key personnel.
- Provide daily updates to Aldun management on operations, escalations, and patient flow.
- Identify and act on upsell/cross-sell opportunities or value-add services where applicable.
- Ensure all discharge-related documents are accurate, complete, and processed efficiently.
- Represent Aldun's brand in a professional, caring, and service-oriented manner.

**Requirements**:

- 1-3 years of experience in hospital coordination, insurance processing, or patient care services (preferred).
- Strong communication and interpersonal skills.
- Ability to multitask in a high-pressure hospital environment.
- Customer-first attitude with a problem-solving mindset.
- Familiarity with healthcare workflows, insurance documentation, or TPA coordination is a plus.

**What We Offer**
- Competitive salary and performance-linked incentives.
- On-the-job training and support to grow your healthcare operations knowledge.
- A fast-growing, mission-driven company environment.
- Opportunity to directly impact patient well-being and hospital efficiency.

Pay: ₹30,000.00 - ₹35,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Monday to Friday

Work Location: In person

Expected Start Date: 01/05/2025

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