
Office Assistant
22 hours ago
**Position Overview**:
- **Location**:This position is based in our Delhi office, Patparganj Industrial Area, New Delhi - 110092
**Key Responsibilities**:
- **Order Processing**:Handle order processing tasks, including reviewing and processing incoming orders, updating order statuses, and ensuring timely fulfilment.
- **Printing Shipping Labels**:Generate and print shipping labels for outgoing orders, ensuring accuracy and adherence to shipping standards.
- **Customer Support**:Provide exceptional support to customers by addressing inquiries, resolving issues, and ensuring a positive experience.
- **Finding Suppliers**:Research and identify potential suppliers, evaluate their offerings, and assist in establishing relationships for sourcing products.
- **Filing Claims on Amazon**:Manage and file claims for issues related to Amazon orders, including returns, refunds, and replacements.
- **Coordination**:Coordinate with various departments, suppliers, and customers to ensure smooth and efficient operations.
**Qualifications**:
- **Experience**:2-3 years of experience in a similar role with a strong understanding of order processing and administrative functions.
- **Customer Service**:Excellent communication and interpersonal skills with a customer-focused approach.
- **Problem-Solving**:Ability to handle and resolve issues efficiently, including managing claims and troubleshooting order-related problems.
- **Adaptability**:Comfortable working in a fast-paced environment and adapting to changing priorities.
**Job Types**: Full-time, Permanent
Pay: ₹20,000.00 - ₹25,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Paid sick time
- Provident Fund
Schedule:
- Morning shift
Supplemental Pay:
- Commission pay
- Overtime pay
- Performance bonus
- Quarterly bonus
- Shift allowance
- Yearly bonus
**Education**:
- Bachelor's (preferred)
**Experience**:
- Microsoft Office: 3 years (required)
**Language**:
- English (required)
Work Location: In person
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