Office Assistant

22 hours ago


Patparganj Delhi Delhi, India Semco Infratech Pvt. Ltd. Full time

**Position Overview**:

- **Location**:This position is based in our Delhi office, Patparganj Industrial Area, New Delhi - 110092

**Key Responsibilities**:

- **Order Processing**:Handle order processing tasks, including reviewing and processing incoming orders, updating order statuses, and ensuring timely fulfilment.
- **Printing Shipping Labels**:Generate and print shipping labels for outgoing orders, ensuring accuracy and adherence to shipping standards.
- **Customer Support**:Provide exceptional support to customers by addressing inquiries, resolving issues, and ensuring a positive experience.
- **Finding Suppliers**:Research and identify potential suppliers, evaluate their offerings, and assist in establishing relationships for sourcing products.
- **Filing Claims on Amazon**:Manage and file claims for issues related to Amazon orders, including returns, refunds, and replacements.
- **Coordination**:Coordinate with various departments, suppliers, and customers to ensure smooth and efficient operations.

**Qualifications**:

- **Experience**:2-3 years of experience in a similar role with a strong understanding of order processing and administrative functions.
- **Customer Service**:Excellent communication and interpersonal skills with a customer-focused approach.
- **Problem-Solving**:Ability to handle and resolve issues efficiently, including managing claims and troubleshooting order-related problems.
- **Adaptability**:Comfortable working in a fast-paced environment and adapting to changing priorities.

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹25,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Paid sick time
- Provident Fund

Schedule:

- Morning shift

Supplemental Pay:

- Commission pay
- Overtime pay
- Performance bonus
- Quarterly bonus
- Shift allowance
- Yearly bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- Microsoft Office: 3 years (required)

**Language**:

- English (required)

Work Location: In person


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