
Back Office and Operations Staff
6 days ago
**Key Responsibilities**:
- **Client Operations Management**: Proactively assist clients with the completion and submission of mutual fund forms, both through digital platforms and physical documentation, ensuring accuracy and regulatory compliance.
- **Issue Resolution**: Identify, diagnose, and resolve client-facing operational and technical issues related to their mutual fund portfolios and documentation.
- **Administrative Oversight**: Maintain meticulous records of all client data, transactions, and correspondence, adhering to strict data security and privacy protocols.
- **Inter-departmental Coordination**: Collaborate with internal teams and external fund houses to streamline processes and resolve any operational bottlenecks.
**Qualifications**:
- **Essential**: A minimum of 0-2 years of experience in a back-office, operations, or client service role within the financial services industry.
- **Skills**: Exceptional verbal and written communication abilities, with a proven track record of handling client interactions effectively.
- **Technical Proficiency**: Advanced problem-solving and analytical skills, with a high degree of comfort in using various software platforms and online tools.
- **Attributes**: Demonstrated attention to detail, a proactive mindset, and a commitment to maintaining the highest standards of professional conduct.
Pay: ₹10,295.64 - ₹18,000.00 per month
**Benefits**:
- Flexible schedule
- Internet reimbursement
**Education**:
- Bachelor's (required)
**Language**:
- Hindi,English,Bengali (required)
Work Location: In person
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