Customer Relationship Executive

4 days ago


Udaipur, India Saevah Full time

Outbound calling to US based customers.

**Responsibilities**:

- Calling US based vendors for regular updates
- Analyze the frequently faced issues with customers and prepare reports highlighting them
- Maintain the highest level of accuracy while responding to the customers
- Ensure complete customer satisfaction in all type of communications
- Delivering a comprehensive service to inquiring customers
- Keeping a record of customer interaction and details of actions taken
- Reporting back on results

**Qualifications**:

- Experience in handling customer service will be preferred
- Confident and customer-centric approach towards customer queries
- Excellent verbal and written communication skills
- The ability to maintain calm under pressure
- Efficiency and organizational skills
- Administrative skills
- Computer literacy in order to type up reports, results and details of customer interaction

**Place**:Udaipur/Pune**

**Time**:Night Shift (3 PM - 12 PM)



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