Chief Operating Officer at Gratitude India

Position: Chief Operating Officer at Gratitude India
Budget: 30 Lacs Per Annum
Location: Malad, Mumbai, India

The Chief Operating Officer is responsible for managing all operational and functional departments. The role is responsible for supporting the growth and development plans of the bank by creating and executing plans to meet the banks stated objectives. This role is responsible for managing all operation and functional aspects of the bank while working with the leadership team to execute on the strategic plan to achieve goals and metrics.

**Qualifications**:

- Proven experience as Chief Operating Office or relevant role
- Understanding of business functions such as HR, Finance, marketing etc.
- Demonstrable competency in strategic planning and business development
- Experience in fundraising will be a plus
- Working knowledge of data analysis and performance/operation metrics
- Working knowledge of IT/Business infrastructure and MS Office
- Outstanding organizational and leadership abilities
- Excellent interpersonal and public speaking skills
- Aptitude in decision-making and problem-solving
- BSc/BA in Business Administration or relevant field; MSc/MBA is a plus
- Enhance the profitability through effective management and negotiation of all operating channels.
- Establish department performance goals that effectively correlate to the long-term goals and objectives; monitor results against plan.
- Identify and resolve impediments to the achievement of goals
- In conjunction with the Regional Head, establish and execute the strategic operating plan for the Region
- Identify the current and future human capital needs required to execute on the established plan. Direct the implementation of the strategy across departments with focus on budget and timelines
- Through department leaders, establish operational processes and evaluate opportunities for process improvement needed to execute on the established strategic plan
- Establish and monitor performance reporting systems.
- Conduct regular meetings with department heads to ensure that priorities are clear and effective coordination of effort is in place to achieve results
- In conjunction with the Regional Head and in partnership with the Head of Sales to ensure adherence to all established internal processes and procedures and that all aspects of the business are conducted.
- Ensure quality and customer service are established and maintained as department priorities as it pertains to customer acquisition and timely delivery of services
- Build and maintain a high-performance culture through effective employee development and timely performance management.
- Provide ongoing coaching and leadership to achieve desired results

**_BE PART OF GRATITUDE INC. GROWING TEAM IN INDIA_**

**Salary**: Up to ₹3,000,000.00 per year

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Mumbai - 400064, Maharashtra: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- How many years of experience as COO?
- From what industry have you worked as COO or any similar role?
- Can you start immediately?
- Do you have LinkedIn account? Please share your LinkedIn URL
- Last drawn salary
- Salary expectation
- WhatsApp number for faster communication

**Experience**:

- total work: 5 years (preferred)