Social Media Executive

**JD - Social Media Executive**

The Social Media Executive (Client Servicing) will be responsible for managing and

nurturing client relationships, ensuring the successful execution of digital marketing

campaigns, and driving client satisfaction. This role requires a deep understanding of digital

marketing strategies, excellent communication skills, and the ability to manage multiple

clients and projects simultaneously.

**Key Responsibilities**

1.**Client Relationship Management**:

- Serve as the primary point of contact for assigned clients.
- Develop and maintain strong, long-term relationships with clients.
- Understand clients' business goals, marketing objectives, and challenges.

2.**Campaign Strategy and Execution**:

- Collaborate with clients to define digital marketing strategies and campaign objectives.
- Develop comprehensive digital marketing plans, including SEO, SEM, social
- Oversee the execution of campaigns, ensuring they are delivered on time,

within budget, and meet or exceed client expectations.

3.**Project Management**:

- Manage multiple client projects simultaneously, ensuring timely delivery and

quality control.
- Coordinate with internal teams, including creative, content, SEO, PPC, and

social media specialists, to ensure cohesive campaign execution.
- Monitor project progress and adjust strategies as needed to achieve desired
- outcomes.

4.**Performance Analysis and Reporting**:

- Track and analyze campaign performance metrics using tools like Google

analytics, SEMrush, and social media analytics platforms.
- Prepare and present detailed reports to clients, highlighting key insights, successes, and areas for improvement.
- Provide actionable recommendations based on data analysis to optimize future campaigns.
- Conduct regular client meetings, presentations, and performance reviews.

5.**Team Collaboration and Leadership**:

- Work closely with internal teams to ensure seamless collaboration and alignment on client projects.
- Mentor and guide junior team members, fostering a culture of continuous learning and improvement.
- Stay updated with industry trends, emerging technologies, and best practices to drive innovation within the team.

**Qualifications**:

- Bachelor’s degree in Marketing, Business, Communications, or a related field.

**Experience and Expertise**
- 2+ years of experience in digital marketing, with a focus on client servicing and account management.
- Preferably 2 years’ work Experience in an Agency
- Proven track record of managing successful digital marketing campaigns.
- Strong understanding of digital marketing channels, including SEO, PPC, social
- Excellent communication, presentation, and interpersonal skills.
- Strong analytical skills and experience with marketing analytics tools.
- Ability to manage multiple projects and clients simultaneously in a fast-paced

environment.
- Proactive, detail-oriented, and highly organized.
- Experience with CRM software and project management tools is a plus.

**What We Offer**:

- Competitive salary and benefits package.
- Opportunity to work with a dynamic and creative team.
- Professional development and growth opportunities.
- Flexible working environment.

Pay: ₹15,000.00 - ₹20,000.00 per month

Schedule:

- Day shift
- Monday to Friday
- Morning shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- Social media: 2 years (preferred)

Work Location: In person