Marketing Assistant
2 weeks ago
Manage and continually develop business relationships with our customers and carriers
- Ensure that customers freight is covered by managing the pickup, transit and on-time delivery
- Recruit and source contract carriers and validate contract eligibility
- Present multiple modes of transportation options to your customer base
- Negotiate rates with partner carriers to ensure we are able to continue to offer competitive rates to our customers
- Dispatch carriers and properly update loads within our transportation management system
- Maintain contact with carriers and internal business partners to ensure the shipper and consignee are aware of any challenges or issues that may arise
- Consistently track and trace freight movements from origination to destination taking full responsibility for any occurrences while solving them both constructively and efficiently
- Continuously develop the carrier base by making outbound calls to build new relationships and expand coverage solutions for our customers
- Communicate daily with partner carriers to understand where their equipment is located and what type of haul they are looking to cover
- Utilize partner carriers truck lists and external load boards to assist with matching customer needs with carrier abilities
- Timely and accurately input information into the transportation management system to ensure system integrity
- Provide unmatched Customer Service through daily conversations, actively listening to customers in order to identify needs, provide solutions, educate and build relationships
**Qualification, Knowledge, Skills, and Abilities**:
- High school Diploma
- Bachelor’s Degree in Business or similar field of study with emphasis in: Supply Chain, Transportation, Logistics, Sales, Marketing, or International Business preferred
- 1+ years’ experience working in a full truckload environment
- Have the drive, assertiveness, passion, and dedication to succeed in the logistics
- Ability to thrive in a fast-paced environment with rapidly changing priorities
- Ability to handle and prioritize high call volumes and customer inquiries while exuding a high level of customer service
- Strong negotiation, communication and relationship-building skills
- Ability to work flexible schedule.
**Job Types**: Full-time, Permanent
Pay: ₹9,425.48 - ₹34,499.32 per month
**Benefits**:
- Cell phone reimbursement
- Paid sick time
Schedule:
- Day shift
- Morning shift
Work Location: In person
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