Front Office Executive

4 days ago

Thiruvananthapuram Kerala, India The Byke Hospitality Ltd Full time

Responsibilities
- Welcome and greet guests in a friendly and professional manner
- Answer phone calls and direct them to the appropriate person or department
- Manage the reception area to ensure it is clean and organized at all times
- Assist with administrative tasks, such as data entry, filing, and photocopying
- Maintain a record of incoming and outgoing guests and employees
- Handle guest complaints and resolve issues in a timely and efficient manner
- Coordinate with other departments to ensure smooth operations
- Maintain knowledge of company products, services, and policies
- Provide support to other team members as needed

**Qualifications**:

- High school diploma or equivalent
- Previous experience in a customer service role is preferred
- Excellent communication and interpersonal skills
- Proficient in Microsoft Office suite
- Organized and detail-oriented
- Ability to multitask and prioritize
- Strong problem-solving skills
- Professional and friendly demeanor
- Ability to work in a fast-paced environment
- Flexibility to work evenings, weekends, and holidays if required

Pay: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Food provided

Schedule:

- Day shift
- Rotational shift

Work Location: In person

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