System Administrator

**Job Summary**

We are seeking a motivated and detail-oriented Junior System Administrator to join our IT team. You would be assisting in the maintenance, configuration, and reliable operation of computer systems and networks. The Junior System Administrator will support the management of computer systems & networks, troubleshoot issues, and assist in ensuring system security and uptime. This position is ideal for someone with a foundational understanding of IT infrastructure and a willingness to learn and grow in a dynamic environment.

**Duties & Responsibilities**:

- Network & Hardware: Manage and maintain all systems, network & hardware, including laptops/desktops, servers, Network Printers, Routers, Switches, Firewalls, VPN, Cloud telephony systems, biometric devices, and troubleshoot WIFI, Network, and Internet connectivity issues.
- Domain & SSL Management: - Purchasing & maintaining domain names & SSL security certificates, and managing the documentation for it.
- Asset Management: - Set up, manage & maintain Workstations for optimum performance and reliability along with managing & updating asset inventory. Order IT supplies as needed and maintain optimum working conditions for the workstations. Suggesting software and hardware upgrades as and when required for future proofing the systems.
- Documentation: - Create and maintain all required system and network documentation, policies and standard operating procedures.
- Access Management: - Creating and maintaining access for users in Password Manager, Backend, Task management portal, Customer management portals, NAS, Firewall & VPN access.

**Requirements**:

- Hardware Desktops, Laptops, Printers & Network Devices.
- Server Operating Systems Any one of Windows Server 2019 & 2012 & Linux.
- Desktop operating systems Windows 11, 10, Mac OS and Linux.
- Basic understanding of setting up Cloud-based Endpoint Protection Solutions.
- Working Knowledge on Active Directory, DNS, DHCP, Group Policies and Webservers along with protocols like IMAP, POP, and SMTP.
- Familiarity with fundamental networking, sub netting, IP address allocation and routing concepts.
- Ability to think logically and demonstrate strong analytical & problem-solving skills.
- Ability to manage multiple tasks and deliver on tight deadlines.
- A strong desire to learn and develop new skills.
- Excellent interpersonal skills along with written and verbal communication.
- Working experience on VOIP Systems & IP Phones.

**Benefits**
- Service recognition awards.
- Market-leading salary packages.
- Maternity & Paternity Benefits.
- Medical Insurance Benefits.

**About Us**

Hexpress Healthcare Softech is a leading IT healthcare services provider based in Vadodara. We belongs to the same group as with Hexpress Healthcare Limited, a leading online healthcare provider based in London. We supply patients with health solutions and medical advice across multiple countries worldwide, continuously expanding into new markets. We were the first to provide an online consultation and prescription service, allowing our customers to safely order and receive medication from their homes. The Hexpress Healthcare group incorporates trusted brands such as HealthExpress, euroClinix and 121doc.

Hexpress Healthcare has been at the forefront of innovation in the e-health sector since our launch. Patient safety has always been one of our top priorities to guarantee service excellence. We combine excellent industry expertise with technical know-how and work closely with several medical and data protection regulators.

We have always set ourselves apart through the quality of our service. All our staff are extensively trained in best practices, ensuring effectiveness, efficiency and professionalism when dealing with sensitive information. Hexpress is proud to work with a highly professional and fully trained team

**Work Days & Time: Monday to Friday - 11 AM to 8 PM (IST)**

**Job Types**: Full-time, Permanent

Pay: ₹250,000.00 - ₹300,000.00 per year

**Benefits**:

- Flexible schedule
- Health insurance
- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift
- Fixed shift
- Monday to Friday

**Education**:

- Bachelor's (required)

Work Location: In person

Expected Start Date: 01/10/2025