E-commerce Executive
6 days ago
**E-commerce Platform Management**:
- Oversee daily operations of online sales platforms (e.g., website, Amazon, eBay, Shopify).
- Monitor and manage product listings, pricing, and inventory updates.
- Coordinate with other departments (e.g., marketing, logistics, and customer service) to ensure smooth operation.
- **Product Management**:
- Add and update products with accurate descriptions, images, and pricing.
- Monitor and optimize product performance based on sales data and customer feedback.
- **Sales and Performance Analysis**:
- Analyze sales data and trends to optimize product offerings, pricing, and marketing strategies.
- Work with the marketing team to create and execute promotional campaigns.
- Track and report on sales metrics, conversion rates, and overall website performance.
- **Customer Experience and Service**:
- Ensure a seamless customer journey by managing user interface and user experience on the platform.
- Address customer queries, complaints, and feedback in a timely manner.
- Oversee the handling of returns, exchanges, and refunds.
- **Inventory and Order Management**:
- Ensure stock levels are consistently maintained, working with the logistics team to prevent stockouts.
- Coordinate the fulfillment of orders and manage the order processing workflow.
**Required Skills and Qualifications**:
- Proven experience in an e-commerce or online retail environment.
- Familiarity with popular e-commerce platforms (Shopify, WooCommerce, Amazon Seller Central).
- Strong analytical skills with the ability to interpret sales and customer data.
- Excellent communication and problem-solving skills.
- Ability to multitask and manage time effectively.
**Job Types**: Full-time, Permanent
Pay: ₹25,000.00 - ₹35,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
Work Location: In person
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