Techno-functional Support Professional

1 week ago

Bengaluru, India Oracle Full time

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.

As a Sr. Support Engineer, you will be the technical interface to customers, Original Equipment Manufacturers (OEMs) and Value-Added Resellers (VARs) for resolution of problems related to the installation, recommended maintenance and use of Oracle products. Have an understanding of all Oracle products in their competencies and in-depth knowledge of several products and/or platforms. Also, you should be highly experienced in multiple platforms and be able to complete assigned duties with mínimal direction from management. In this position, you will routinely act independently while researching and developing solutions to customer issues.

Job duties are varied and complex utilizing independent judgment. May have project lead role. 4 years experience with Core products or five years experience with Applications products and have a technical degree i.e., BS Computer Science/Management Information Systems/Science/ Engineering/Math/Physics/Chemistry with a 3.0 GPA OR (for Applications) proven professional/ technical experience, i.e., demonstrating an understanding of Applications at a functional and technical level (preferably Oracle)

Position is for a Techno-functional Support Professional, preferably with implementation background in Oracle Fusion ERP - Financial Modules.

Responsibilities include but are not limited to providing excellence in customer service support, diagnosis, replication, resolving Functional and Technical issues of complex and critical service requests. The focus of this position is to provide Customer Service on a technical and functional level and drive complete and total resolution of each issue reported by customer.

6+ years relevant working experience

Strong Financials business processes knowledge and concepts.

Implementation and Support experience on Fusion ERP Financial Modules like GL, AP, AR, FA

Technical Skill Set: PL/SQL, BI Publisher Report

  • Techno-functional Co

    1 week ago

    Bengaluru, India Whiteforce Full time

    **Employment Information**: - Industry - ** Techno-Function** - Job level - *** - Salary - ** -** - Experience - ** -** - Pay-Type- Close-date- JOB-ID - **JB-22369** - Location - **Bangalore** **Job Descriptions**: Position : Techno functional - HCM Work Location : Bangalore Education : B.Tech/MCA or Any Degree or Relevant experience Experience : 2 - 4...

  • Techno Functional Consultant

    2 weeks ago

    Bengaluru, Karnataka, India Wipro Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Title: Techno Functional Consultant - L1 Requisition ID: 67665 City: Bengaluru Country/Region: IN Do 1. Bridging the gap between project and support teams through techno-functional expertiseFor a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production...

  • Techno-functional Support Professional

    1 week ago

    Bengaluru, India Oracle Full time

    As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our...

  • Oracle Techno-Functional Consultant

    2 weeks ago

    Bengaluru, Karnataka, India Quantum Integrators Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Title: Oracle Fusion Techno-Functional Consultant Time & Labor consultantLocation: (Preferred : Bangalore, Hyderabad & Gurgaon)Notice Period:-Immediate JoinersWork Mode: Hybrid (3 days office)SkillsOracle Fusion Techno-Functional Consultant Time & Labor consultantPrimary SkillsOracle Fusion Techno-FunctionalRequirements :We are seeking an experienced...

  • Oracle Techno-Functional Consultant

    10 hours ago

    Bengaluru, India Quantum Integrators Full time

    Job Title: Oracle Fusion Techno-Functional Consultant Time & Labor consultant Location: (Preferred : Bangalore, Hyderabad & Gurgaon) Notice Period:-Immediate Joiners Work Mode: Hybrid (3 days office) Skills Oracle Fusion Techno-Functional Consultant Time & Labor consultant Primary Skills Oracle Fusion Techno-Functional Requirements : We are seeking an...

  • Techno Functional Finance

    2 weeks ago

    Bengaluru, Kochi, Thiruvananthapuram, India Litmus7 Systems Consulting Full time US$ 90,000 - US$ 1,20,000 per year

    Job Title: Techno Functional Finance ConsultantAbout the Role:We are seeking an experienced Techno Functional Finance professional with a strong blend of finance domain knowledge and technical expertise. The ideal candidate will be responsible for bridging the gap between finance operations and IT systems, ensuring smooth integration, configuration, and...

  • Peoplesoft Techno Functional

    1 week ago

    Bengaluru, Karnataka, India PradeepIT Consulting Services Full time

    **About the job Peoplesoft Techno Functional**: **Description** USI-CTS Peoplesoft Techno Functional (Absence module) 4 - 8 Yrs **Consultant** (4 to 8 years) - 1 position **JD**: - Consultant should be 80% functional and 20% technical, should be able to do below activities independently. Support biweekly payroll run. Ability to Handle day to day...

  • Techno-Functional Consultant

    2 weeks ago

    Bengaluru, Karnataka, India Magnify360 Hi-Tech Solutions Pvt. Ltd Full time

    SAP FICO Techno Functional ConsultantWe are looking for an experienced SAP Techno Functional Consultant with 7- 10 years of experience in SAP FICO and ABAP for a full-time, office-based role in Bangalore (5 days a week).Key Responsibilities :- Configure and customize SAP FI/CO modules to meet business needs.- Lead SAP FICO implementation and support...

  • Cloud Fusion Techno Functional

    14 minutes ago

    Bengaluru, India Oracle Full time

    As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our...

  • Techno Functional Consultant

    2 weeks ago

    Bengaluru, Karnataka, India Wipro Full time US$ 1,20,000 - US$ 2,00,000 per year

    Role PurposeThe purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solutionDoBridging the gap between project and support teams through techno-functional expertiseFor a new business implementation project, drive the end to end process from business requirement management to...