Telephone Operator

3 days ago

Mumbai, India VITS HOTEL MUMBAI Full time

Directs call to guest rooms, staff, or departments through the switchboard or PBX system. Logs all wake-up call requests and performs wake-up call services. To be fully aware of and adhere of health and safety, fire and bomb threat procedures.
- Voice Modulation Answers incoming calls and place outgoing calls
- Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information.
- Anticipate and address guests service needs. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette.
- Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards.

**Salary**: ₹180,000.00 - ₹200,000.00 per year

**Benefits**:

- Food provided
- Health insurance
- Provident Fund

Schedule:

- Rotational shift

Supplemental pay types:

- Yearly bonus

**Speak with the employer**
+91 9987573827

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