Tele Caller Executive

2 weeks ago

Banashankari Bengaluru Karnataka, India EBSL Automat Pvt Ltd Full time

**Job Title**: Tele Caller Executive

**Company Overview**: EBSL Automat Pvt Ltd.is a leading provider of home automation solutions, dedicated to enhancing the comfort, convenience, and security of our customers' homes. We offer a comprehensive range of smart home products and services designed to streamline everyday tasks and elevate the living experience.

**Responsibilities**:

- Make outbound calls to prospective clients and existing customers to inform them about our smart home and building automation solutions.
- Address and resolve customer inquiries and concerns with professionalism and courtesy.
- Schedule appointments, follow up on leads, and achieve sales targets.
- Maintain accurate and detailed records of all customer interactions using CRM software.
- Collaborate with the sales team to refine scripts and strategies based on feedback and performance.

**Requirements**:

- Graduation in any stream is a must**.**:

- 1-2 years of experience in a tele-calling or BPO role, ideally in a sales-oriented capacity.
- Strong communication skills, both verbal and written, with the ability to articulate information clearly and effectively.
- Proficiency in CRM software and tele-calling tools.
- Multilingual abilities are a plus, enhancing our ability to reach a diverse customer base.
- Good problem-solving skills and the ability to handle objections and challenges with a positive attitude.
- Demonstrated ability to work independently and as part of a team.

**Preferred Qualifications**:

- Previous experience in a sales-oriented role, with a track record of meeting or exceeding targets.
- Familiarity with smart home and automation technologies is advantageous.
- Experience in handling a high volume of calls and managing customer relationships effectively.

**Commitment to Employee Growth**: At EBSL AUTOMAT, we are firmly committed to nurturing and investing in our team members’ growth. EBSL AUTOMAT emphasizes a commitment period 2 years. We believe in long-terms relationships and encourage our employees to embark on a journey of continuous learning and professional development.

**Notice Period**: We value the contributions of our team members and uphold a notice period of 2 months. This period reflects our commitment to facilitating a smooth transition and ensure that both the company and the employee have adequate time to plan.

**CTC**:INR 1,50,000 - 2,00,000 PA.

**Should join by**: Immediate.

**Experience**: 1-2 years (Tele Caller)

**Location**: Banashankari 2nd Stage Bengaluru, Karnataka

**Job Type**:Onsite (Monday to Saturday)

**Working hours (Indicative) - **9:30am to 6:30pm Monday to Friday

Saturday-9:30am to 5:30pm

**Perks & Benefits**:
Comprehensive benefits package including Health insurance, and Paid time off, Employee Provident Fund.

Opportunities for career growth and advancement within the company

Dynamic work environment with a collaborative team culture

**If you are passionate about technology and driven to succeed in a fast-paced industry, we invite you to join our team and help shape the future of home automation**

Pay: ₹150,000.00 - ₹200,000.00 per year

**Benefits**:

- Health insurance
- Paid time off
- Provident Fund

Schedule:

- Day shift

Work Location: In person

Expected Start Date: 23/09/2024

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