Java App Support

2 weeks ago

Pune, India Citi Full time

Prior working experience in Securities Services business such as in banks is a plus.
- Engagement with ITIL processes including Major Incident management, problem management, change management etc.
- Operate independently to identify process bottlenecks and proactively drive improvements by engaging the appropriate teams.
- Operate with mínimal to no supervision in resolving incidents and drive issues with a sense of urgency to resolve and restore services to prevent Client impact.
- Experience in performing resiliency activities such as disaster recovery coordination from Production to Contingency site from an Application Support perspective, and Application component level resiliency tests.
- Strong analytical and troubleshooting skills in resolving Production outages at different levels of complexity across.Net/Java, SQL, Linux, etc.,
- Preferrable to have applied knowledge of Performance/Monitoring tools such as Appdynamics, Splunk, Elastic Search, and ITRS/Geneos Monitoring.
- Work closely with Development and Infrastructure partners to detect potential issues and address them before they manifest in Production.

**Must-haves**:

- 3-5 years’ experience in Production Support, and some prior Java development experience
- Practical problem solving and strategic thinking skills.
- Demonstrated leadership, interpersonal skills and relationship building skills
- Proficient using basic technical tools and systems.
- Exposure on cloud integration and container services.
- Any experience with tools such as Jenkins, Kubernetes, Helm, OpenShift and Appdynamics, Splunk would be beneficial.
- Experience working in mixed/virtual/diverse environments (small co-located team with a larger team in another location) Desirable: Financial services experience, Knowledge of resilient enterprise systems in areas like core banking, or financial messaging.
- Ability to learn new skills quickly with little supervision.
- Excellent communication (verbal and written) and interpersonal skills with the ability to communicate well at all levels.

**Technical Skills**:
Core Java Development experience

SQL Server - SQL, Stored Procedures

Redis or Oracle or other RDBMS

Unix/AIX/Windows

Knowledge of MQ Series, NDM / IBM Connect:Direct / Kafka / RabbitMQ

Scheduling Tools (Autosys/Control M)

ITRS Geneos Monitoring tool knowledge (preferred)

AppDynamics (preferred)

Knowledge of Cloud technologies (preferred)

**Desirable**:

- Financial services experience
- Knowledge of resilient enterprise systems
- Knowledge of engineering for the cloud and practical experience with AWS or GCP.
- **Job Family Group**:
Technology
- **Job Family**:
Applications Support
- **Time Type**:
Full time
- Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**.

View the **EEO Policy Statement**.

View the **Pay Transparency Posting

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