Implementation Scientist

1 week ago

Delhi, India SOPHiA GENETICS Full time

Do you have a passion to be at the heart of diagnostic innovation?

Use your technical knowledge of Genomics & The NGS work flow coupled with a best-in-class customer focus to onboard new organisations into the SOPHiA GENETICS ecosystem as our new **Implementation Scientist** in **India**.

We believe there is a smarter, more data-driven way to make decisions in healthcare. You will be critical in our mission to enable healthcare professionals as we drive expansion across the Indian markets in this newly created role.
- This is a remote role, but with regular travel to major hubs like New Delhi, Mumbai or Bangalore being located close to one of these locations is advantageous._

**Your Mission**

As an Implementation Scientist, you will be directly responsible for onboarding new customers across the territory into the SOPHiA GENETICS platform & product ecosystem.

Reporting to the Senior Manager for Global Implementation, you will be autonomous for the region, working collaboratively alongside other pre-sales and post-sales support colleagues.

**Your Responsibilities**
- Partner with Sales colleague to understand customer requirements from the sales order
- Accountable for all activities in the Set Up Programme (SUP), including creation of onboarding schedules and roadmaps, defining sampling strategies, and troubleshooting post implementation
- Provide all onboarding support & technical training throughout the workflow

**Requirements**:
**Your Background**
- BSc, MSc or PHd in a relevant field such as Genetics, Molecular Biology, Oncology or similar.
- Direct experience with products through the NGS Workflow including wet lab molecular biology / bench environments is critical, alongside working exposure to Clinical Molecular Diagnostics and Genetic workflows.
- You will be logical, process focused and detail orientated, capable of building, defining and upholding Set Up Project timeframes
- Previous working knowledge in a Commercial Technical support role linked to Genomics, including Field Applications Scientist, Clinical Application Consultant, Technical Specialist/Advisor or Subject Matter Expert within a Clinical Diagnostics, Biotech or Medical environment is highly valuable.
- Fully fluent to a commercial/business level in English

**Benefits**

**You will be joining an organisation with the patient at the heart of every decision and action, driven by purpose.**
- World's most innovative companies (Top 10)
- World's smartest companies (Top 50)
- Top 10 European Tech Startup
- Top 10 European biotechs startup to watch
- Top 25 US East-Coast Biotech to watch
- 50 Most Innovative Companies

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