
Customer Relations Executive
6 days ago
**CRE RESPONSIBILITIES**:
- Warmly greet and welcome every customer entering the store.
- Understand customer needs and direct them to the appropriate section or sales executive.
- Maintain a pleasant and professional demeanor to enhance the store’s brand image.
- Build rapport with customers and ensure a personalized shopping experience.
- Handle customer inquiries, complaints, or concerns promptly and efficiently.
- Collect and maintain customer data for loyalty programs and follow-up.
- Ensure the customer waiting area is comfortable, clean, and well-maintained.
- Coordinate with the sales and service teams to ensure seamless customer service.
- Assist in organizing in-store events and promotional activities.
- Follow up with customers post-sale to ensure satisfaction and gather feedback.
Pay: ₹10,000.00 - ₹15,000.00 per month
**Benefits**:
- Leave encashment
- Provident Fund
Schedule:
- Day shift
- Evening shift
- Morning shift
- Weekend availability
Supplemental Pay:
- Performance bonus
- Shift allowance
**Language**:
- Odia (required)
Work Location: In person
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