Front & Client Support Spec. 3

2 weeks ago

Pune, India Credit Suisse Full time

**Your field of responsibility**

The primary role will be day to day support for the Prime Delta1desk, with opportunities to learn the trade assistant role in the following areas:

- Provide timely & accurate service to both internal and external clients
- Booking corporate actions swap trades
- Production of the trade management exception report to clients
- Counterparty queries management and improving/automating processes
- Investigation and resolution of breaks
- Daily interaction and primary support contact for trader assistants
- Working with IT, Asset Serving, Front Office Traders, TA’s, PC, CSRs and clients on ad hoc queries
- Production of ad hoc reports for Front office traders
- Production of the weekly/monthly metrics schedule to PC, FO, Management

**Your future colleagues**:
We are a department which values Diversity and Inclusion (D&I) and is committed to realizing the firm’s D&I ambition which is an integral part of our global cultural values.

**Your skills and experience**

To excel in this role, you must have:
Essential
- Knowledge of Equity Swaps or Prime Services
- Knowledge of derivative trade process flows from booking to settlement, the roles groups take on and how the different groups involved interact to process the business
- MBA Finance/Engineer/ CFA / FRM with 2-5 years of proven work experience in a similar role in a global bank

Desirable
- Knowledge of Securities trade Processing, OTC processing, etc.
- Knowledge of Asset Servicing functions incl corporate action
- Reconciliation experience in a high-volume environment with evidence of developed investigation skills
- Outstanding numerical skills
- High level of accuracy and attention to detail
- Result oriented, dedicated, hardworking who can work on own initiative and can deliver on time under pressure with a high level of integrity and flexibility
- Strong Excel skills
- Dedication to fostering an inclusive culture and value diverse perspectives

**Your new employer**:
Find a new home for your skills, ideas, and ambitions. Credit Suisse offers you the ideal environment to progress your career, attractive benefits and excellent training.

We are a leading wealth manager with strong global investment banking capabilities founded in 1856. Headquartered in Zurich, Switzerland, and with more than 45,000 employees from over 150 nations, we are always looking for motivated individuals to help us shape the future for our clients.

Credit Suisse is an equal opportunity employer. Welcoming diversity gives us a competitive advantage in the global marketplace and drives our success. We are committed to building a culture of inclusion with a deep sense of belonging for all of us. We will consider flexible working opportunities where possible. Our bank provides reasonable accommodations to qualified individuals with disabilities, as well as those with other needs or beliefs as may be protected under applicable local law. If you require assistance during the recruitment process, please let your recruiter know.

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