Reservation Executive

1 week ago

Thiruvananthapuram, India Sarovar Hotels Full time

Handling and managing reservations process through various communication platforms
- Monitor room sales an improve sales technique
- Handle inquiries and obtain correct information regarding details of reservation
- Confirm and process reservation requests.
- Ensure all information pertaining to reservations are properly taken and entered into the system
- Keep up to date rooms available for sale and any changes in hotel room rates
- Help maximise room sales by upselling to a higher category
- Maintain and update all room reservation transactions, room availabilites
- Handle group bookings as well as end to end reservations processes
- Check arrival list for next day arrival bookings
- Work closely with Sales and Front Desk and other departments, to ensure guest requirements are met
- Perform any other duties as assigned by management

JOB REQUIREMENTS
- Possess at least a Diploma in Tourism/Hospitality Management/Travel or equivalent
- Possess at least 2 years relevant hospitality experience
- Good communication and interpersonal skills
- Able to commence work soon is preferred

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