Commercial Assistant

**Location: Mumbai**

**Purpose of the job**

From our master perfumers and flavorists to our expert nutritionists and scientists, our trailblazing teams work closely with customers, supporting their ambitions with 150+ years of R&D expertise.

With a passionate and talented team of close to 30,000 employees, we are determined to be a force for good. And to work together to positively impact people and planet.

At dsm-firmenich, being a force for good is not optional. Diversity, Equity & Inclusion is a shared responsibility woven into our daily work to not only benefit our People, Cusotmers & Communities but also drive business value. Equal access to opportunities is a given, belonging is a shared feeling, authencity is celebrated.

**Key Responsibilities**:

- Provide full administrative support on client projects and provide commercial support to the account team
- Handle client queries on projects and resolve commercial issues as they arise
- Contribute to the project development process and ensure full client satisfaction
- Use internal databases and softwares to manage projects
- Manage all client documentation and sampling related to submissions or sales
- Interface with client to provide elements necessary to the project teams
- Follow up and manage receivables from clients

**You bring**:

- Customer focus with professionalism and high standards of work
- Proactivity, initiative and impact oriented
- Basic understanding of sales and marketing
- Team player, strong networking skills, ability to get things done across different cultures
- Numeracy and analytical skills with strong Microsoft Office experience (Outlook, xl, ppt)
- Ability to cope with pressure, short timelines and multitasking

**We bring**:

- Being part of the global fragrance intelligence team working in close collaboration with perfumers and business stakeholders with state-of-the-art methods and equipment
- A diversity of exciting projects related to fragranced products
- The opportunity to work for a highly socially company where sustainability is much more than a claim and is core to our strategy and purpose
- Career development opportunities with great opportunities to learn and grow
- To be part of a company shaping a strong legacy through breakthrough industrial innovations and technology

**Equal Opportunities Commitment**

dsm-firmenich is fully dedicated to inclusion because when people feel engaged and empowered, their creativity and innovation drives unprecedented progress. We aim to build a workplace where opportunity really is equal, so everyone can thrive. We do not discriminate: there's a place for everyone at dsm-firmenich.

As a committed equal opportunity employer, we ensure our recruitment practices are inclusive and fair. We encourage the recruitment of a diverse worforce, representative of the communities in which we work, by using inclusive language, diverse interview panels, diversified sourcing strategies. Selection is based on qualifications, competency, experience, performance history and fit with the team to advance fair and equitable opportunity.

Employment decisions are based upon job-related reasons regardless of an applicant's race, color, ethnicity,national origin, religion, gender, gender identity or expression, sexual orientation, age, disability, backgrounds ,genetic information, protected veteran status, or any other status protected by law.

We are committed to providing reasonable support for disabled applicants in our recruiting process.Should you need assistance, and are comfortable to share this, please let us know.

**About dsm-firmenich**

As innovators in nutrition, health, and beauty, dsm-firmenich reinvents, manufactures, and combines vital nutrients, flavors, and fragrances for the world’s growing population to thrive. With our comprehensive range of solutions, with natural and renewable ingredients and renowned science and technology capabilities, we work to create what is essential for life, desirable for consumers, and more sustainable for the planet. dsm-firmenich is a Swiss-Dutch company, listed on the Euronext Amsterdam, with operations in almost 60 countries and revenues of more than €12 billion. With a diverse, worldwide team of nearly 30,000 employees, we bring progress to life every day, everywhere, for billions of people.

**Agency Statement