Inbound Calls

Key aspects of an international inbound voice process: - **Inbound Calls**: - **Voice Interaction**: Representatives primarily communicate with customers through phone calls. - **Time Zone Management**: Representatives need to be able to handle calls from customers in different time zones, often requiring flexible work schedules or team members in...

Role: Customer Support/BPO Executive (Inbound & Outbound) Location: Bengaluru (MG Road) Work from office-5 days Experience: 1 to 5 Years Notice Period: Immediate to 30 Days About the Role: Are you a customer-focused professional with experience in BPO or call centre environments? We’re looking for a Customer Support Executive to manage inbound and...

**Calls and Reservations**: - Handle customer calls, messages, customer requests, answer queries. - Using basic sales techniques to understand customer’s needs and suggest appropriate games/party packages. - Engaging in active listening with callers, confirming or clarifying information using the right questions and diffusing angry clients, as needed. -...

**Job Title**: Inbound Customer Service Representative - **Shift Timings**: Night Shift - **Work Type**: On Site **Requirements**: - **Experience**: Minimum 3 years in inbound international customer service. - **Language Skills**: Excellent spoken English. - **Skills**: Calling skills, proficiency in CRM software and MS Office. - **Education**: High school...

Provide information of Products / Services / Offers to customers. Handling inbound calls & outbound calls, Understand customer need. **Job Types**: Full-time, Regular / Permanent **Salary**: ₹13,000.00 - ₹20,000.00 per month **Benefits**: - Cell phone reimbursement - Provident Fund Schedule: - Morning shift Supplemental pay types: - Performance...

Make outbound calls to patients or leads to inform them about healthcare services or schedule appointments. - Handle inbound calls related to inquiries, appointment confirmations, or service support. - Maintain and update patient databases and call records accurately. - Provide information regarding medical services, doctors, procedures, and timings. -...

**SBI Banking Inbound Process**: - Both Graduates and **undergraduates**can apply. Send CV on **WHATSAPP at 9903307473** English and **Telugu / Tamil / Kannada / Malayalam / Hindi** Resolving customers' queries via inbound phone calls. **Salary :19K CTC ||15K take home** Shift timings **:DAY SHIFT** Working days : 6 days working Week-off : 1 day...

Manage large amounts of inbound and outbound calls in a timely manner - Follow communication “scripts” when handling different topics - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Seize opportunities to upsell products when they arise - Build sustainable relationships and engage...

key responsibilities for a Tele calling role: - **Outbound**: Call potential and existing customers to schedule appointments, generate leads, and promote products/services. - **Inbound**: Answer customer calls, address inquiries, and resolve issues. - **Data Management**: Maintain accurate records of customer interactions in CRM systems. -...

**Key Responsibilities** - Make outbound calls to potential customers to promote construction services. - Explain company offerings, project details, and service benefits clearly to clients. - Handle inbound calls, respond to queries, and provide accurate information. - Maintain and update client database with details of calls and feedback. - Follow up with...