Sales/customer Service

4 days ago

Delhi Delhi, India The Leather Laundry Full time

Job Responsibilities
- Establish long-standing and trusting connections by communicating professionally and empathetically with the clients.
- Actively handle calls and meet preset performance standards.
- Creating, maintaining and updating spreadsheet data for review and analysis as well as benchmarking performance.
- Maintain client interaction logs & handle customer accounts through CRM software.
- Follow communication protocols, rules, and policies
- Maintaining cross departmental communications wherever required and ensure timely resolution is being provided to clients.
- Meeting sales targets and closing on leads as decided by sales team leads.
- Escalate concerns to other departments if it’s concerning other departments like operations or logistics or invoicing departments.

Qualifications Requirement
- Bachelor’s degree or equivalent education
- 2 years working experience or 1+ year experience in customer service, sales or client services / interactions
- Good Proficiency in English ( spoken and written )

Skills Requirement
- Proactive working attitude, quick learning ability and good problem solving skills.
- Previous working experience with spreadsheets, data entry, customer service calls is an added advantage in your onboarding
- Open to adapt to organizational changes
- Open to adapt to cross-departmental shuffling if found suitable for other profile in same organization

Salary - Around 30-35K (little negotiable based on experience)

Location - Mayur Vihar, Delhi

Job Type - Full - Time / On-site

Timings - 10.00 am to 7.00 pm (Mon-Sat)

Joining Type - Immediate

**Job Types**: Full-time, Permanent

**Salary**: ₹11,079.70 - ₹35,624.26 per month

Schedule:

- Day shift
- Fixed shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (required)

**Language**:

- English (required)
- Hindi (preferred)

Ability to Commute:

- New Delhi, Delhi (required)

Ability to Relocate:

- New Delhi, Delhi: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**
+91 8447485888

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