Itsm (Foundation Data, Azure Ad, Sso) Integrations

2 weeks ago

Karnataka, India Integrated Personnel Services Private Limited Full time

Job Description
- About Us
- Integrated Personnel Services Ltd. (IPSL) incorporated in the year 2004, with intent to deliver integrated solutions for Recruitment, HR Management / processing and HR outsourcing for IT and Non-IT companies that exactly matching to the client’s requirements. IPS Groups customer centric orientation in providing complete HR Solution has fueled its growth and success. Today, our pro-customer approach and our endeavor to deliver perfect solutions for our client’s requirements in the most efficient and economical way, we have created a niche for ourselves as end-to-end HR outsourcing solution provider.
- Roles and Responsibility- Role - Integrations SME- Experience - 8 - 14 years- Location - Chennai / BangaloreDesired Competencies:
Must-Have
- Understand the customer’s multiple ITSM tools scope/integration and come out with design and implementation plan for Service Now. Ensure this transformation aligns with other Tower’s go-liveHands-on analyze, design, and develop complex functionality 2 or more functional areas in ServiceNow: Incident Management, Problem Management, Change Management, Self Service Portal, Knowledge Management, Service Catalog and Requests.Hands-on experience in configuring SLA features, Approvals, Notifications, foundation data and Workflow customization of all above said ITSM features.Complete Hands-on experience in developing Business Rules, Client-side scripts/Server-side scripts, Script Includes, Scripting, Flow Designer.Hands-on experience in MID Server installation and ConfigurationsHands-on experience on developing Integrations which includes Integration Hub, Rest APIs, Azure AD, SSO, E-bonding, Inbound/Outbound IntegrationsRole descriptions

1.
- Support processes (currently aligned to ITIL best practice)- 2.
- Work with customers and understand the current scope for this transformation and come up with a detailed plan with clear timelines.- 3.
- Work closely with the team for this new implementation until successful Go-live.- 4.
- Should technically lead, handle the issues, front end customer for status meeting and drive this implementation team.- 5. Ensures that all requests from users for assistance are handled promptly and effectivelyRecruiter Name Aarti Gandhi

Recruiter Number 7718813023

Industry IT-Software / Software Services / testing

Location Karnataka,Tamil Nadu Bengaluru,Chennai

Experience Range 8 - 15 Years

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