Technical Support Engineer
22 hours ago
Key Responsibilities:
- Troubleshoot hardware, software, and network issues.
- Document and track technical issues, solutions, and resolutions.
- Collaborate with the development or product team to resolve complex issues.
- Assist in user training and provide guidance on product usage.
**Education**:
- Bachelor’s degree in Computer Science, Information Technology, Electronics, or a related field.
- Certifications in technical support, networking, or relevant software/tools are a plus
Skills & Qualifications:
- Strong problem-solving and analytical skills.
- Excellent communication and customer service skills.
- Familiarity with relevant software, tools, and troubleshooting techniques.
- Ability to work independently and manage multiple support tickets efficiently.
**Benefits**:
- Competitive salary with performance-based incentives.
- Opportunity to grow in a tech-driven environment.
- Hands-on experience with real-time technical support and client interaction.
**Job Types**: Full-time, Permanent
Pay: ₹150,000.00 - ₹280,000.00 per year
**Benefits**:
- Health insurance
- Leave encashment
- Paid sick time
- Paid time off
Ability to commute/relocate:
- Rajahmundry, Andhra Pradesh: Reliably commute or planning to relocate before starting work (preferred)
**Education**:
- Bachelor's (required)
**Experience**:
- Technical support: 1 year (required)
**Location**:
- Rajahmundry, Andhra Pradesh (required)
Work Location: In person
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