Membership Officer

10 hours ago

Jasola Delhi Delhi, India Council for Robotics & Automation Full time

The **Membership Officer** will be responsible for **acquiring new corporate and institutional members**, **building long-term relationships**, and ensuring seamless delivery of membership services and benefits. The role demands strong communication skills, business development capability, and relationship management expertise.

**Key Responsibilities:1. Membership Acquisition**
- Identify and target **corporates, academic institutions, and training organizations** for membership enrollment.
- Develop and execute **membership acquisition strategies** aligned with AICRA’s goals.
- Conduct **presentations, webinars, and meetings** to explain membership benefits and value propositions.
- Achieve **monthly and annual membership acquisition targets**.

**2. Relationship Management**
- Serve as the **primary point of contact** for all member organizations.
- Build and maintain **long-term partnerships** by ensuring member satisfaction.
- Assist members in **leveraging their benefits** such as event participation, networking opportunities, and industry exposure.

**3. Service Delivery**
- Coordinate with internal teams to ensure **timely delivery of membership benefits** (certifications, event invitations, branding opportunities, etc.).
- Manage the **membership portal** and maintain updated records of members in CRM/LMS systems.
- Address **member queries and grievances promptly**.

**4. Revenue Generation**
- Drive **renewals and upsell opportunities** (sponsorships, event participation, additional services).
- Explore **strategic partnerships and alliances** for AICRA programs and events.

**5. Reporting & Analysis**
- Prepare **weekly/monthly reports** on membership acquisition, retention, and engagement metrics.
- Analyze **member feedback and industry trends** to improve membership offerings.

**Required Skills & Qualifications**:

- **Bachelor’s degree** in Business Administration, Marketing, or related field (MBA preferred).
- **2-5 years of experience** in membership development, corporate relations, or B2B sales.
- Excellent **communication, presentation, and negotiation skills**.
- Strong **relationship-building and client-servicing abilities**.
- Familiarity with **CRM tools and digital engagement platforms**.
- Ability to work independently and meet **targets under tight deadlines**.

Pay: ₹40,000.00 - ₹50,000.00 per month

**Benefits**:

- Cell phone reimbursement

Compensation Package:

- Performance bonus

Schedule:

- Day shift

Work Location: In person

**Speak with the employer**
+91 8882224445

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