Customer Delight Executive

2 weeks ago

Bengaluru Karnataka, India S&V HireArc Connect LLP Full time

We are seeking a high-energy, sales-focused Customer Delight Executive who can convert in-home product demonstrations into confident customer purchases. You must be a natural communicator with the ability to build trust, clearly explain product benefits, and confidently drive closures. This role is ideal for someone who understands smart consumer electronics and has a strong passion for on-ground selling and customer interaction
Key Responsibilities
- Conduct 5-7 home demos daily across various electronics categories: smart home devices, robot vacuums, air purifiers, AI kitchen gadgets, etc.
- Plan a daily schedule based on demo assignments received 24 hours in advance.
- Understand each customer-s profile and prepare a tailored sales pitch.
- Ensure demo products are charged, complete, and presentation-ready.
- Explain product features in a clear, persuasive, and structured manner.
- Address customer questions and eliminate all buying doubts during the session.
- Drive closures either on the spot (with available offers) or through prompt follow-ups. Cross-sell other relevant categories based on customer interest.
- Use demo kits and follow safe handling practices.
- Update daily reporting, lead status, and closure info accurately.

RequirementsWhat We Provide
- All leads and demo bookings handled by EPIK-s internal team.
- A demo bag and curated product assortment for each visit.
- Weekly product training sessions + on-demand support from Training Manager.
- Full onboarding and access to sales tools, material, and pitch decks.

BenefitsWhat We Provide
- All leads and demo bookings handled by EPIK-s internal team.
- A demo bag and curated product assortment for each visit.
- Weekly product training sessions + on-demand support from Training Manager.
- Full onboarding and access to sales tools, material, and pitch decks.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹240,000.00 - ₹360,000.00 per year

**Benefits**:

- Food provided

Application Question(s):

- Are you open for field sales work (if fresher)?

**Experience**:

- Field sales: 1 year (required)

Work Location: In person

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