Front Office Executive
2 days ago
We are looking for a Front Office Executive to join our team and be the face of our hotels. The role requires strong communication, attention to detail, and the ability to handle a busy and challenging environment. You will play a key part in creating first impressions, ensuring smooth guest check-ins and check-outs, and providing seamless service to enhance guest satisfaction.
**Key Responsibilities**
- Handle guest check-in and check-out efficiently and courteously
- Maintain and update daily reports, night audits, and reservations records
- Serve as the first point of contact for guests, addressing queries and requests promptly
- Ensure smooth coordination with housekeeping and other departments
- Convert guest inquiries into bookings and upsell hotel services where possible
- Maintain high levels of professionalism, grooming, and customer service
**Requirements**:
- Graduate / Diploma in Hospitality or relevant field preferred
- 1-3 years of experience in front office / guest services (hotel industry preferred)
- Strong communication skills (English, Hindi, and local language preferred)
- Knowledge of hotel software / PMS systems (basic level acceptable)
- Ability to work in shifts, including nights and weekends
- Positive attitude, professional appearance, and guest-oriented mindset
**What We Offer**
- Competitive salary package
- Accommodation / meals
- Career growth opportunities within Delight Hospitality
- Dynamic and supportive work environment near Bangalore Airport
**About Us**
Delight Hospitality is a growing hospitality group managing 3 hotels under the Sterling Group of Hotels brand, strategically located near Bangalore International Airport. With a combined inventory of 85 rooms, we are dedicated to providing exceptional guest experiences, operational excellence, and sustainable business growth.
**How to Apply**:
Pay: ₹16,000.00 - ₹18,000.00 per month
**Benefits**:
- Cell phone reimbursement
Work Location: In person
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