Passenger Service Executive

4 days ago

Delhi Delhi, India Mervice Infotech Private Limited Full time

**Responsibilities**:

- Greet passengers and guide them to their booked vehicles.
- Ensure smooth booking and on boarding experience.
- Assist passengers during any a foreseen situations.
- Handle customer inquiries and resolve issues promptly.
- Collaborate with the drivers to ensure smooth operation.
- Stay up-to-date with company procedures and policies.
- Provide special assistance to elderly or disabled passengers.

**Requirements**:

- Preferably certified in Aviation or Hospitality Management.
- Previous experience in Airport Customer service preferred.
- Excellent communication and interpersonal skills.
- Ability to remain calm and composed under pressure and conflict situations
- Fluent in English /Hindi
- Physically fit, Pleasant personality

Pay: ₹30,000.00 - ₹35,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Rotational shift

Supplemental Pay:

- Shift allowance

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (required)
- Hindi (required)

Work Location: In person

Expected Start Date: 24/01/2025

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