E-commerce Executive

2 days ago

Gurgaon, India T&N Business Services Pvt. Ltd. Full time

**Seller Support Analyst JD**:
*
Job Profile: Account Manager Executive*
**Location: Gurgaon**
*CTC: upto 3lpa
*

*
Specific Responsibilities*
**Understand Seller Services products and services and be able to articulate its benefits to sellers**
**Introduction of various products/services to third party sellers**
**Track performance of key partners using appropriate metrics to manage performance**
**Achieve seller launch, selection and seller success targets**
**Engage with internal and external customers to improve business processes**
**Flag possible escalation, dive deep to recommend and implement corrective actions**
**Inputs to drive customer facing metrics to help drive order growth.**
**Inputs on improving in-stock rates for top selling SKUs**
**Category/Customer insights on emerging trends, customer searches and selection gap opportunities.**
**Deals and Promotion Planning (Lightning Deals, Best Deals, and DOTD)**
**Sponsored Ad optimisation**
**Inputs on Automation Tool adoption and action rate**
**Inputs on maintaining account health and taking corrective actions in case of any issues with health metrics**
**Inputs on improving catalog quality - via Enhanced Brand Content, Catalogue corrections, etc.**
**Daily operations like price and quantity update, account health monitoring**
**Account Reconciliation support**

**Basic Qualifications**

**1+ years of experience in sales or business development**
**Bachelor's degree required,**
**Experience in an analytical, results-oriented environment with external customer interaction**
**Experience with e-commerce or offline retail would be an advantage**
**Experience selling nascent products/services into new markets is desired**

**Personal Attributes And Competencies**

**PREFERRED QUALIFICATIONS**
**Demonstrated intense customer focus**
**Demonstrated highest level of integrity, intellectual honesty, and strong work ethics**
**Passionate about internet and e-commerce linked business**
**Excellent written, oral communication and presentation skills**
**Proficiency in MS Excel along with a good working knowledge of MS Office Suite**
*Operate in the system with speed and accuracy necessary to meet Amazon standards
*

**Salary**: ₹24,000.00 - ₹25,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- E-commerce: 1 year (required)
- total work: 1 year (required)

**Speak with the employer**

+91-XXXXXXXXXX

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