Avp Renewals

2 weeks ago

Pune, India bajajallianz Full time

**PRINCIPAL ACCOUNTABILITIES** - **Renewal Management** - Data lead conversation basis renewal business opportunities across the locations to be done on monthly basis with channels/ verticals/ Lobs. - Monitoring team’s engagement activities with the IMD’s and give inputs to the team to plan activities for the IMD’s with a focus on increasing the retention ratio - Visit IMD’s & share renewal MIS/stats/retention ratio, along with business representatives and find opportunities for continual revenue for BAGIC - Reach out to inactive IMDs and take necessary steps to revive them. - Ensure on a monthly basis that RR and RN download is happening through SPOCs of Respective Channels/Verticals - 50 K all LOB’s tracking and drive to be done on daily basis. - Entire field structure must own >50 K NOP and overall GWP targets zone wise / location wise in their respective quarterly incentive targets. - **Process Capabilities** - Need to identify process related issues / opportunity to bring ease in transactions for the distribution. Need to own I Mitra/ Ezee Tab / Website / POS / Web-services from renewal process stand point and ensure we bring all renewal related functionality and ease to the distribution. - Must maintain a tracker with status of all process related actions to be taken and lead the closure till deployment of IT calls. - Owning communication of all new process related call deployments basis the feedback received from field team on monthly basis. - Ensuring all digital capabilities CY App, G-pay, Insta-Pay, etc. should have instant policy process and must work with IT PMO for RCA and closure from customer journey standpoint. - Must drive Standing Instruction and E-mandate via distribution and businesses. - Need to ensure the end to end process delivery from Standing Instruction and E-Mandate in order to build auto renewal capability for the organization. - **Stakeholder Engagement and Reporting / Analysis** - Engaging with function heads on the appropriate course of action to be taken to maximize renewal sales with clear Data lead and actionable insights. - Highlighting Top and Bottom IMDs LOB wise and Profitability wise with respective stakeholders for improvement of Renewal ratios. - Share details with superiors/channel heads on high ticket size cases (50K above premium) - Plan and execute adhoc requests/activities from the business w.r.t. renewals of different LOB’s. - To provide granular actionable inputs to Channels at LOB Level, Channel, Sub Channel, Zone Level to improve Renewal Ratios

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