Customer Relationship Executive

1 week ago

Piplod Surat Gujarat, India WHITELION SYSTEMS PVT LTD Full time

1. Lead Generation & Qualification:

- Assess customer needs, preferences, and readiness to purchase.
- Maintain an organized pipeline of prospective clients.

2. Customer Engagement & Initial Consultation
- Communicate with potential customers to understand their requirements.
- Provide initial product information and highlight key benefits.
- Educate customers on how Whitelion’s smart home solutions can meet their needs.

3. Demo Meeting Scheduling & Coordination
- Schedule and coordinate product demo meetings with customers.
- Work closely with the sales team to ensure smooth execution of demo presentations.
- Follow up with customers post-demo to gather feedback and answer queries.

4. CRM Management & Data Accuracy
- Update and maintain customer interactions, lead progress, and demo scheduling details in the CRM system.
- Ensure accurate documentation of sales activities for reporting and analysis.

5. Collaboration with Sales & Marketing Teams
- Work alongside the sales team to optimize the pre-sales process.
- Support marketing initiatives by providing insights into customer needs and feedback.
- Assist in creating sales presentations, proposals, and other pre-sales materials.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹9,566.92 - ₹25,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

Work Location: In person

**Speak with the employer**
+91 9016203664

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