Customer Service Executive

2 weeks ago

Satej, India Shree Additives(Pharma & Food) Pvt. Ltd. Full time

JD - Customer Support

Role & Responsibility

1] Able to make Quotation, Performa Invoice, Sales order in SAP

2] Follow-up for new leads and track until not crack the business

3] Overseeing customer services process

4] Co-ordinate with customer, sales person and internal department

5] Effective communication with customer by mail and verbally

6] Resolving customer complains brought to your attention.

7] Able to make MIS reports

8] Conducting customer survey and update the feedback

Skill

v Excellent interpersonal and written & oral communication skill

v Must be have bachelor degree or done Master

v Knowledge of CRM system.

v Computer skill

Pay: ₹20,000.00 - ₹30,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

**Education**:

- Bachelor's (required)

**Experience**:

- total work: 1 year (required)
- Customer service: 1 year (required)

**Language**:

- English (preferred)

Work Location: In person

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