Reservation Executive

5 days ago

New Delhi, India EllBee Hospitality Worldwide Full time

**Job Information**:
Industry

**Hospitality**
***

Work Experience

**4-5 years**
***

Salary

**20k-24k**
***

City

**New Delhi**
***

State/Province

**Delhi**
***

Country

**India**
***

Zip/Postal Code

**110060**

The core responsibility is to make guests feel welcome and assist them through a hassle-free reservation process. Handling and managing reservations process through various communication platforms

Ensuring all information about reservations are appropriately taken and entered into the system Help maximise room sales by upselling to a higher category

Maintain and update all room reservation transactions, room availabilities Handle group bookings

Check arrival list for next day arrival bookings

Updating bookings as No Shows at platforms with pay at hotel bookings

Work closely with Front Office

Provide support to guests regarding their booking queries

Respond to guest reviews

Consistently offer exceptional, friendly, engaging and quality services to guests

Maximise the sales and room occupancy rates

Perform any other duties as assigned by management Requirements

**Requirements**:

- Holds a Graduate/Hotel Management Degree 3-4 Years of experience in a similar field is required

Strong interpersonal and problem-solving abilities

Fluency in English

Computer Skills

**Benefits**:

- Opportunity to develop your talent and grow beyond your experiences. Be part of a Dynamic, Young & Enthusiastic Team.

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