International Support Executive
6 days ago
_**We are Hiring**_
**Role**: Customer Assisstant (Voice)
**Process**: International Process
**Sector/ Industry** : Banking & Financial Services
**Experience**: 1+ Year
**Languages**: Excellent English, B2 Quality
**Qualification**: Graduate
**Interview**: Virtual Mode
**Salary**: 30% Hike from the Previous CTC (Upto 5.5 LPA)
**Working days** : 5 days, US SHifts -Saturday & Sunday off
**Working hours** : Any 9 hours including one hour break
**Location**: Ambattur, Chennai.
Looking for Immediate joiners
**Roles and Responsibilities**:
- Typical Customer Support role. Addressing the queries and grievances of Customers within the stipulated timeline.
- Must have knowledge in BFSI Industry.
- Address customer inquiries and complaints by identifying the issue, providing appropriate solutions, and ensuring timely resolution to increase customer satisfaction.
- Use CRM software to track and document all customer interactions, manage customer data, and follow up on open issues for a seamless support experience.
- Adapt communication style to suit the cultural expectations of international customers, ensuring clarity, respect, and empathy in all interactions.
**Job Types**: Full-time, Permanent
Pay: ₹40,000.00 - ₹47,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Night shift
- Rotational shift
Supplemental Pay:
- Yearly bonus
Application Question(s):
- How many years of experience you have in International process?
- Are you an Immediate Joiner?
Work Location: In person
**Speak with the employer**
+91 7200585293
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