Customer Support Executive

15 hours ago

Gurgaon, India JOBIXO PVT Full time

Job Title: - Customer success Manager

Location: - Gurgaon

Experience: - 5-10 years of experience

**About company: -**

Launched in July 2017, headquartered in Gurgaon, Haryana, India by IIT, NIT, and Purdue university graduates having 20+ years of technology, operations, and startup experience in companies like Google, Oracle, Accenture, Ixigo, truly madly, etc. Fleetx is an AI, IoT Powered Freight Management Solution. Winning many awards, and powering over 4000+ Enterprises and Transporters (Top Clients Ultratech, Synergy Steel, JSPL, Grasim, Maersk, JK Cement, DTDC, Rashmi Group.), Fleetx is one of the fastest-growing organizations in the world headquartered in Gurgaon.

**Key Responsibility: -**
- We require a manager/senior manager level person for CS in Maharashtra region based out of Mumbai location.

**Requirements**:

- Experience of 5 years plus in the transport industry (preference ERP/Software)
- Experience of 2 years in managing a team of 3 persons or more

**Skills required**:

- Communication
- Training other people on Software
- Sales
- Relationship Building
- Tech Savviness or Learnability
- Please let me know if any other details are required.
- We are looking forward to a CSM profile in the Mumbai location.
- The experience would range from 5-10 years,
- Should have worked in the logistics/transportation or automobile industry.
- Graduate or Postgraduate.
- Good in Problem-solving.
- Good written and verbal communication.
- Worked in associated industries related to the transport sector.

**Salary**: ₹32,157.86 - ₹40,592.18 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift

Ability to commute/relocate:

- Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- CRM software: 3 years (preferred)
- Customer service: 4 years (preferred)

**Language**:

- Hindi (preferred)
- English (required)

**Speak with the employer**
+91 9315201089
- Health insurance

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