Operations Executive

6 days ago

Chandigarh Chandigarh, India Eon Infotech Ltd Full time

**Essential Skills**
- Planning & Scheduling of team work
- Good verbal & written communication skill
- Active problem solving skills
- Ability to handle pressure
- Knowledge of Open Office / MS-Office, Google Map

**Desired Skills**

- Knowledge about Telecom/Vehicle Electronics - Client call & complaint handling

**Role/Responsibilities**
- Managing Customer Service Field Team / Support technicians
- Attending customer calls and complaints professionally
- Coordinating with client, production team and management
- Proactively monitoring of VTS devices through dashboard/MIS/Web App
- Planning replacement / maintenance of faulty devices
- Conducting customer trainings on VTS front-end operations/reports generations.
- GPS Data Analysis
- Updating Information Systems
- Other relevant activities related to VTS Operations and desired by client

**Qualification-** Graduate in any discipline with one year computer diploma /Desired Degree in Electronics & Communication / Mechanical / Computer

**Specific details-**
- Ops runs 24X7, must be willing to work in shifts
- Must have own conveyance,
- Posting at PUNBUS VTS Control Room, Sector 17 CHD

**Job Types**: Full-time, Permanent

Pay: ₹12,000.00 - ₹13,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

Work Location: In person

Application Deadline: 21/04/2025

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