Front Office Supervisor

5 hours ago

Panaji, India 91HR Full time

**Customer Service**: Ensuring that all clients receive exceptional service from the moment they enter the salon until they leave. This includes greeting customers, answering inquiries, and handling complaints or concerns in a professional and courteous manner.
- **Appointment Scheduling**: Overseeing the scheduling of client appointments to optimize the salon's efficiency and ensure that each stylist's time is maximized. This may involve using salon management software to manage bookings and maintain accurate records.
- **Staff Management**: Supervising front desk staff, including receptionists and administrative assistants. This involves training new employees, delegating tasks, and monitoring performance to ensure high-quality service delivery.
- **Inventory Management**: Monitoring and replenishing salon supplies such as retail products, towels, and beverages to ensure that the salon is adequately stocked at all times. This may also involve tracking inventory levels and placing orders with suppliers as needed.
- **Cash Handling**: Overseeing cash transactions at the front desk, including processing payments, issuing refunds, and reconciling daily sales reports. Ensuring that all financial transactions are conducted accurately and securely.
- **Upselling and Retail Sales**: Encouraging clients to purchase retail products or additional services offered by the salon. This may involve recommending products based on the client's needs and educating them on the benefits of specific treatments or products.
- **Maintaining a Clean and Organized Reception Area**: Ensuring that the reception area is always clean, organized, and visually appealing. This includes tidying up magazines, replenishing refreshments, and arranging seating to create a welcoming atmosphere for clients.
- **Adhering to Health and Safety Regulations**: Ensuring that the salon complies with all health and safety regulations, including cleanliness standards and sanitation protocols. This may involve implementing policies and procedures to prevent the spread of infections and maintaining a safe environment for both clients and staff.
- **Customer Relationship Management (CRM)**: Building and maintaining relationships with clients to foster loyalty and repeat business. This may involve following up with clients after their appointments to ensure satisfaction and addressing any concerns or feedback they may have.

**Salary**: ₹20,000.00 - ₹28,000.00 per month

Schedule:

- Day shift

**Language**:

- English (required)

Work Location: In person

**Speak with the employer**

+91 9665190439

  • Front Office Associate

    2 weeks ago

    Panaji, India Kish Hospitality Consultant Full time

    Kish Hospitality Consultant is currently hiring for the position of Front Office Assistant for Luxury Boutique Resort in Old Goa. **Responsibilities**: 1. Assist the Front Office Supervisor in managing all front desk operations. 2. Greet and welcome guests upon their arrival and provide them with information about the resort and surrounding area. 3....

  • Front Office Executive

    5 hours ago

    Panaji, India Revankar & Company Full time

    1. Responsible for handling front desk work. 2. Perform other reasonable job duties as requested by Supervisors. - Welcome and acknowledge every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible. - Engage guests in conversation regarding their stay, property services, and area attractions/offerings. 3....

  • Front Office Associate/executive

    2 days ago

    Panaji, India Kish Hospitality Consultant Full time

    1. Assist the Front Office Manager in managing all front desk operations. 2. Greet and welcome guests upon their arrival and provide them with information about the resort and surrounding area. 3. Handle guest check-ins and check-outs efficiently and accurately. 4. Respond to guest inquiries, complaints, and requests in a timely and professional...

  • Front Desk Receptionist

    4 days ago

    Panaji, India Revankar & Company Full time

    1. Responsible for handling front desk work. 2. Perform other reasonable job duties as requested by Supervisors. - Welcome and acknowledge every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible. - Engage guests in conversation regarding their stay, property services, and area attractions/offerings. 3....

  • Front Office Admin Executive

    2 weeks ago

    Panaji, India BizNest Full time

    **Job Summary**: **Key Responsibilities**: **1*.**Front Desk Management*-Greet visitors in a professional and courteous manner.Manage incoming and outgoing couriers and packages.Maintain a tidy and organized reception area and the office space that you are managing. **2. Administrative Support**-Provide administrative support to various departments as...

  • Front Office Associate

    2 weeks ago

    Panaji, India Marquito's Guest House Full time

    Honesty, Integrity, Patience and 'The Guest is always right' attitude - these are some of the many qualities required in a front office associate. Supervisory skills and leadership qualities have an upper edge. **Job Types**: Full-time, Regular / Permanent **Salary**: ₹7,000.00 - ₹12,000.00 per month **Benefits**: - Leave encashment - Paid time...

  • Housekeeping Supervisor

    3 weeks ago

    Panaji, India Lohono Stays Full time

    JOB DESCRIPTION - ABOUT ISPRAVA: Isprava is a leader in the luxury holiday home market in India specializing in serving a discerning clientele along two fronts: I. Design, construction, furnishing, and management of sophisticated luxury homes that celebrate heritage alongside modernity and sustainability. II. Hospitality Services, Refurbishment and...

  • Front Desk Receptionist

    1 week ago

    Panaji, India GHD Infra Developers Pvt. Ltd. Full time

    As a Front Office Executive you have to act as a first point of contact for visitors, clients, and internal staff, managing the front desk and providing essential administrative support. They handle phone calls, schedule appointments, greet guests, and maintain the reception area in a professional and welcoming manner. Pay: ₹11,940.40 - ₹19,000.00 per...

  • Front Desk Receptionist

    5 hours ago

    Panaji, India RAJ Hospitality Pvt Ltd Full time

    **Job Title: Front Desk Receptionist - Hospitality** **Location**: Miramar Panaji **Department**: Front Office **Job Type**: Full-Time **Job Summary**: As a Front Desk Receptionist in our hospitality team, you will be the face of our property, providing exceptional guest service from check-in to check-out. You will ensure guests feel welcomed, valued, and...

  • Trainee - Front Office

    3 weeks ago

    Panaji, GA, IN THE CROWN GOA- PANJIM Full time

    Looking for Job Trainee in Front Office Department Education Qualification Diploma in Hotel Management Job Type Contractual Temporary Contract length 6 months Pay 10 000 00 - 11 000 00 per month Benefits Food provided Work Location In person