
Customer Relationship Officer
6 days ago
**Key Responsibilities**:
- Handle order processing efficiently from initiation to fulfillment.
- Communicate with clients to provide updates and address concerns.
- Optimize processes to improve workflow efficiency and ensure timely delivery.
- Track and analyze customer satisfaction feedback for continuous improvement.
- Collaborate with sales, production, design, purchase, and dispatch teams to streamline fulfillment.
- Work on getting repeat orders by maintaining strong client relationships.
- Enhance the company's portfolio by adding new products from existing clients.
- Ensure compliance with company policies, industry regulations, and confidentiality protocols.
**Requirements**:
- Bachelor's degree in Business Administration, Operations, or a related field.
- Proven experience in process coordination, order management, or a similar role.
- Strong communication and organizational skills.
- Ability to multi-task and work in a fast-paced environment.
- Proficiency in MS Office and process management tools.
- Ability to maintain confidentiality and handle sensitive data responsibly.
**Job Types**: Full-time, Permanent
Pay: ₹20,000.00 - ₹30,000.00 per month
Schedule:
- Morning shift
Ability to commute/relocate:
- Chandigarh, Chandigarh: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- process coordination, order management: 1 year (required)
Work Location: In person
**Speak with the employer**
+91 7696275721
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