Client Success Associate

4 days ago

Navi Mumbai, India Neural IT Pvt. Ltd. Full time

**Skills Required**:

- Excellent verbal communications skills.
- Strong presentation skills.
- Ability to multi-task, prioritize and manage time effectively.
- Comfortable making calls and communicate with customers.
- Excellent Convincing Skill.
- Ability to handle multiple tasks simultaneously in an organized way.
- Proven customer support experience or experience as a client service representative.
- Familiarity with CRM systems and practices.
- Customer orientation and ability to adapt/respond.

**Roles & Responsibilities**:

- Provide accurate, valid and complete information by using the right methods/tools.
- Meet personal/customer service team sales targets and call handling quotas.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Keep records of customer interactions, process customer accounts and file documents.
- Follow communication procedures, guidelines and policies.
- Take the extra mile to engage customers.
- Responding in a timely manner to service issues and requests.
- Setting up new accounts / clients.
- Managing incoming calls and customer service inquiries.
- Identifying and assessing customers’ needs to achieve satisfaction.
- Providing ehrms software support to the clients.
- coordinating with IT project coordinator & development team.

**Job Types**: Full-time, Regular / Permanent, Fresher

**Salary**: ₹18,000.00 - ₹27,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Monday to Friday
- Morning shift

Ability to commute/relocate:

- Navi Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Customer support: 1 year (preferred)

**Speak with the employer**
+91 9867053931

  • Client Success Associate

    4 days ago

    Mumbai, Maharashtra, India Smart Institute Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    As a Client Relationship Associate, you will interact with international clients, resolve their queries, and build trust. This role offers exposure to global communication and sets strong foundation for leadership opportunities in banking and finance

  • B2B Client Success Associate

    1 day ago

    Mumbai, India Amaha Full time

    About Amaha Amaha, formerly named InnerHour, is a mental health organization founded in the year 2016 by renowned psychiatrist and healthcare entrepreneur, Dr. Amit Malik. In 2019, Ms. Neha Kirpal, a social entrepreneur and global mental health ambassador, joined Amaha as Co-founder. The organization has built a mental health ecosystem that provides...

  • B2B Client Success Associate

    1 day ago

    Mumbai, India Amaha Full time

    About Amaha Amaha, formerly named InnerHour, is a mental health organization founded in the year 2016 by renowned psychiatrist and healthcare entrepreneur, Dr. Amit Malik. In 2019, Ms. Neha Kirpal, a social entrepreneur and global mental health ambassador, joined Amaha as Co-founder. The organization has built a mental health ecosystem that provides...

  • B2B Client Success Associate

    2 days ago

    Mumbai, Maharashtra, India Amaha Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    About AmahaAmaha, formerly named InnerHour, is a mental health organization founded in the year 2016 by renowned psychiatrist and healthcare entrepreneur, Dr. Amit Malik. In 2019, Ms. Neha Kirpal, a social entrepreneur and global mental health ambassador, joined Amaha as Co-founder.The organization has built a mental health ecosystem that provides treatment...

  • Client Services Associate

    11 hours ago

    Navi Mumbai, Maharashtra, India SecureSearch Screening Services Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Company DescriptionFounded in 2008, SecureSearch has been a trusted partner in managing screening programs for over a decade. Guided by a team of industry experts, the company is regarded as a leading authority in background screening practices in India. SecureSearch runs successful background screening programs for a diverse range of businesses, from small...

  • Client Service Associate

    2 days ago

    Navi Mumbai, Maharashtra, India SecureSearch services pvt ltd Full time ₹ 1,68,000 - ₹ 2,04,000 per year

    Client Account Manager – AssociateLocation: Navi MumbaiAbout the RoleSecureSearch is looking for a proactive Client Account Manager (Associate) to own client relationships and ensure smooth delivery of background verification services. You'll be the key link between clients and internal teams, driving service excellence and client satisfaction.What You'll...

  • B2B Client Success Associate

    1 day ago

    Mumbai, India Amaha Full time

    About AmahaAmaha, formerly named InnerHour, is a mental health organization founded in the year 2016 by renowned psychiatrist and healthcare entrepreneur, Dr. Amit Malik. In 2019, Ms. Neha Kirpal, a social entrepreneur and global mental health ambassador, joined Amaha as Co-founder.The organization has built a mental health ecosystem that provides treatment...

  • B2B Client Success Associate

    2 days ago

    Mumbai, India Amaha Full time

    About AmahaAmaha, formerly named InnerHour, is a mental health organization founded in the year 2016 by renowned psychiatrist and healthcare entrepreneur, Dr. Amit Malik. In 2019, Ms. Neha Kirpal, a social entrepreneur and global mental health ambassador, joined Amaha as Co-founder.The organization has built a mental health ecosystem that provides treatment...

  • B2B Client Success Associate

    2 days ago

    Mumbai, India Amaha Full time

    About AmahaAmaha, formerly named InnerHour, is a mental health organization founded in the year 2016 by renowned psychiatrist and healthcare entrepreneur, Dr. Amit Malik. In 2019, Ms. Neha Kirpal, a social entrepreneur and global mental health ambassador, joined Amaha as Co-founder.The organization has built a mental health ecosystem that provides treatment...

  • B2B Client Success Associate

    1 day ago

    Mumbai, India Amaha Full time

    About AmahaAmaha, formerly named InnerHour, is a mental health organization founded in the year 2016 by renowned psychiatrist and healthcare entrepreneur, Dr. Amit Malik. In 2019, Ms. Neha Kirpal, a social entrepreneur and global mental health ambassador, joined Amaha as Co-founder.The organization has built a mental health ecosystem that provides treatment...