Client Success Associate

6 days ago


Navi Mumbai Maharashtra, India Neural IT Full time

Industry Type: IT / ITESDesignation: Client Success AssociateQualification: Undergraduate/GraduateExperience: 0-2 years

Skills Required:

- Excellent verbal communications skills.
- Strong presentation skills.
- Ability to multi-task, prioritize and manage time effectively.
- Comfortable making calls and communicate with customers.
- Excellent Convincing Skill.
- Ability to handle multiple tasks simultaneously in an organized way.
- Proven customer support experience or experience as a client service representative.
- Familiarity with CRM systems and practices.
- Customer orientation and ability to adapt/respond.

**Roles & Responsibilities**:

- Provide accurate, valid and complete information by using the right methods/tools.
- Meet personal/customer service team sales targets and call handling quotas.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Keep records of customer interactions, process customer accounts and file documents.
- Follow communication procedures, guidelines and policies.
- Take the extra mile to engage customers.
- Responding in a timely manner to service issues and requests.
- Setting up new accounts / clients.
- Managing incoming calls and customer service inquiries.
- Identifying and assessing customers’ needs to achieve satisfaction.
- Providing ehrms software support to the clients.
- coordinating with IT project coordinator & development team.

**Shift Timings**: Day

**Salary Range**: Industry Standards.

**Location**: Airoli, Navi Mumbai.

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Monday to Friday

Work Location: In person



  • Mumbai, India Sterling Check Full time

    We have great people here and are looking for more. Come join us - you will love it! Job Title: Client Success Associate Department: Client Success Position Type: Full-Time Location: McKinley, Temporary Work-From-Home due to Pandemic This Is What You’ll Do: - Support and respond to client and internal team requests- - Work with Client Success Partner...


  • Mumbai, India Amaha Full time

    About Amaha Amaha, formerly named InnerHour, is a mental health organization founded in the year 2016 by renowned psychiatrist and healthcare entrepreneur, Dr. Amit Malik. In 2019, Ms. Neha Kirpal, a social entrepreneur and global mental health ambassador, joined Amaha as Co-founder. The organization has built a mental health ecosystem that provides...


  • Navi Mumbai, India Neural IT Pvt. Ltd. Full time

    **Skills Required**: - Excellent verbal communications skills. - Strong presentation skills. - Ability to multi-task, prioritize and manage time effectively. - Comfortable making calls and communicate with customers. - Excellent Convincing Skill. - Ability to handle multiple tasks simultaneously in an organized way. - Proven customer support experience or...


  • Pune, Maharashtra, India Outmarch Full time

    **Job Summary** Outmarch is a fast-growing retail startup searching for flexible go-getters who welcome the challenge of meeting the needs of a growing business. We’re specifically looking for a customer success specialist who will roll up their sleeves and lead a team from inside the trenches. **Objectives of this Role**: - Own overall relationship with...


  • Mumbai, Maharashtra, India GLG Full time

    **Job Summary**: **Overview of the Role: Client Solutions** GLG is seeking Associates who are excited to learn and excel at best-in-class client service in a strong performance-driven, merit-based, and team-oriented environment. Associates are the engine driving GLG's Insight Network - the world's largest and most varied source of first-hand expertise. The...


  • Mumbai, Maharashtra, India Gerson Lehrman Group Full time

    **Job Summary**: **Overview of the Role: Client Solutions** GLG is seeking Associates who are excited to learn and excel at best-in-class client service in a strong performance-driven, merit-based, and team-oriented environment. Associates are the engine driving GLG's Insight Network - the world's largest and most varied source of first-hand expertise. The...


  • Navi Mumbai, Maharashtra, India Envision Next Full time

    **About Us**: At Envision Next, we are revolutionizing the real estate industry by offering innovative solutions to developers that streamline their entire real estate life cycle. Originating from RERA consulting, we have grown into a dynamic organization that collaborates with top experts in advisory, legal, financial services, and technology. Our mission...


  • Mumbai, Maharashtra, India GLG Full time

    The Client Solutions - Operations Senior Associate / Associate will be responsible for managing and executing primary research deliverables to add value to GLG clients, globally. Associates/Senior Associates gain a fundamental understanding of GLG's business model and client base through close coordination with senior members of the research team while...


  • Mumbai, Maharashtra, India Wave HR and Advisory Private Limited Full time

    We have Urgent Job opportunities For the Position given below: - Job Title -Customer Success Associate CTC- 3 -5LPA Industry Preferred - NBFC/ BFSI Job Location - Andheri East Working Days - 5 days -(WFH) Education Details - Graduation Shifts Timings - 9.30am to 6.30 pm Job Description - Run Process for onboarding corporate clients onto Healthysure...


  • Mumbai, Maharashtra, India SecureSearch services pvt ltd Full time

    **Client Account Manager - Associate** Location: Malad **About the Role** SecureSearch is looking for a proactive **Client Account Manager (Associate)** to own client relationships and ensure smooth delivery of background verification services. You’ll be the key link between clients and internal teams, driving service excellence and client...